Comment 31 for bug 1978398

Thank you for taking the time to report this bug and helping to make Ubuntu better.

This bug report appears to have been filed online, rather than from a computer (using `ubuntu-bug linux` for example which would have populated fields such as what release, if desktop/server was being used etc, architecture, installation media etc). Some details have been uploaded as files which is very useful (so THANK YOU!); alas less useful than provided via initial reporter when using `ubuntu-bug`.

If the Original Reporter reads this, please run/action the following on the system where this issue occurs (assuming it still occurs & on the box where it occurs). This will cause the fields to be populated.
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Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1978398

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.