Unable to access Facebook online account
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
| Online Accounts: Account plugins |
Critical
|
Alberto Mardegan | ||
| 12.10 |
Undecided
|
Unassigned | ||
| 13.04 |
Undecided
|
Unassigned | ||
| 13.10 |
Undecided
|
Unassigned | ||
| account-plugins (Ubuntu) |
High
|
Alberto Mardegan | ||
| Saucy |
Undecided
|
Robert Bruce Park | ||
| Trusty |
High
|
Alberto Mardegan |
Bug Description
[Impact]
* Facebook integration has failed due to API token becoming invalidated.
* No Saucy users are able to integrate Facebook in either Empathy or Friends.
[Test Case]
* Open Ubuntu Online Accounts, attempt to register a Facebook account. Facebook gives an error message saying your app is either deleted or invalid.
[Regression Potential]
* Zero, stable release is already broken.
Related branches
- PS Jenkins bot (community): Approve (continuous-integration) on 2014-04-09
- David Barth (community): Approve on 2014-04-09
-
Diff: 11 lines (+1/-0)1 file modifieddebian/rules (+1/-0)
- Robert Bruce Park (community): Approve on 2014-04-14
- PS Jenkins bot (community): Approve (continuous-integration) on 2014-04-14
-
Diff: 47 lines (+2/-5)5 files modifiedMakefile.am (+0/-1)
data/webkit-options/secure.flickr.com.conf (+0/-3)
debian/account-plugin-flickr.install (+0/-1)
debian/account-plugin-flickr.maintscript (+1/-0)
debian/rules (+1/-0)
- Alberto Mardegan (community): Approve on 2014-04-09
- PS Jenkins bot (community): Approve (continuous-integration) on 2014-04-09
-
Diff: 44 lines (+2/-12)5 files modifieddebian/account-plugin-flickr.maintscript (+1/-0)
debian/account-plugin-flickr.postinst (+0/-4)
debian/account-plugin-flickr.postrm (+0/-4)
debian/account-plugin-flickr.preinst (+0/-4)
debian/rules (+1/-0)
affects: | empathy (Ubuntu) → account-plugins (Ubuntu) |
Changed in account-plugins (Ubuntu): | |
assignee: | nobody → Alberto Mardegan (mardy) |
importance: | Undecided → High |
milestone: | none → ubuntu-14.04 |
Alberto Mardegan (mardy) wrote : | #1 |
Changed in account-plugins: | |
status: | New → In Progress |
Changed in account-plugins (Ubuntu Trusty): | |
status: | New → Confirmed |
Changed in account-plugins: | |
importance: | Undecided → Critical |
assignee: | nobody → Alberto Mardegan (mardy) |
Launchpad Janitor (janitor) wrote : | #2 |
Status changed to 'Confirmed' because the bug affects multiple users.
Changed in empathy (Ubuntu): | |
status: | New → Confirmed |
Changed in friends-app (Ubuntu): | |
status: | New → Confirmed |
David Barth (dbarth) wrote : | #4 |
Our central Facebook API key has been revoked.
The impact is that Ubuntu users cannot use the Facebook integration anymore, ie post messages or photos from applications using our central key: Empathy, the Photo scope, the Friends app and Shotwell to a lesser extent.
All releases (14.04, 12.10+) are impacted.
Users can still use Facebook normally in the browser. The Facebook webapp is not affected either.
Here is the plan we have defined and are executing right now:
* IS to register new API keys [DONE]
* Alberto is reviewing the registration process to assist IS during this [DONE]
* Alberto to MP a branch with the new keys in account-
* Silo landing and upload to 14.04 asap [INPROGRESS]
* Backport of the new key to supported releases as an SRU [TODO]
Launchpad Janitor (janitor) wrote : | #5 |
This bug was fixed in the package account-plugins - 0.11+14.
---------------
account-plugins (0.11+14.
[ Ubuntu daily release ]
* New rebuild forced
[ Alberto Mardegan ]
* Use new Canonical-owned facebook application key (LP: #1304798)
[ David Barth ]
* This change is to fix the maintainer scripts for the flickr
settings. It mostly undoes the changes of
https:/
plugins/
#1299659)
account-plugins (0.11+14.
[ Ubuntu daily release ]
* New rebuild forced
[ Alberto Mardegan ]
* Restore the ability to create flickr accounts. This has the
unfortunate side-effect of re-opening bug 1041744, by making the
unsupported "login with Facebook" and "login with Google" buttons
visible again, but that's a necessary evil. (LP: #1041744, #1299659)
-- Ubuntu daily release <email address hidden> Wed, 09 Apr 2014 17:58:25 +0000
Changed in account-plugins (Ubuntu Trusty): | |
status: | Confirmed → Fix Released |
Changed in empathy (Ubuntu Saucy): | |
status: | New → Invalid |
Changed in friends-app (Ubuntu Saucy): | |
status: | New → Invalid |
Changed in account-plugins (Ubuntu Saucy): | |
assignee: | nobody → Robert Bruce Park (robru) |
status: | New → In Progress |
description: | updated |
Robert Bruce Park (robru) wrote : | #6 |
The saucy package is currently building in ppa:ubuntu-
Brian Murray (brian-murray) wrote : | #7 |
The sync request is for this version of the package (0.11+13.
Robert Bruce Park (robru) wrote : | #8 |
Version 0.11+13.
Please accept 0.11+13.
Hello Felix, or anyone else affected,
Accepted account-plugins into saucy-proposed. The package will build now and be available at http://
Please help us by testing this new package. See https:/
If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-
Further information regarding the verification process can be found at https:/
Changed in account-plugins (Ubuntu Saucy): | |
status: | In Progress → Fix Committed |
tags: | added: verification-needed |
Bruno Nova (brunonova) wrote : | #10 |
I upgraded account-
I can now add my Facebook account in Online Accounts.
I also updated to saucy-proposed all other packages built from account-plugins that I had installed (found no problems):
* libaccount-
* libaccount-
* account-
* account-
* account-
* account-
tags: |
added: verification-done removed: verification-needed |
QkiZ (qkiz) wrote : | #11 |
Ubuntu 14.04, account-
Samizdata (samizdata) wrote : | #12 |
Well, with a fully updated AMD64 Trusty install I am still getting the error. Any suggestions?
Robert Bruce Park (robru) wrote : | #13 |
Yes Samizdata, you can either install the updated package (0.11+14.
The verification of the Stable Release Update for account-plugins has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regresssions.
Launchpad Janitor (janitor) wrote : | #15 |
This bug was fixed in the package account-plugins - 0.11+13.
---------------
account-plugins (0.11+13.
[ Ubuntu daily release ]
* New rebuild forced
[ Robert Bruce Park ]
* Revert erroneous maintscript creation.
[ Ubuntu daily release ]
* Automatic snapshot from revision 133
account-plugins (0.11+13.
[ Alberto Mardegan ]
* Use new Canonical-owned facebook application key (LP: #1304798)
[ Ubuntu daily release ]
* Automatic snapshot from revision 129
-- Ubuntu daily release <email address hidden> Mon, 14 Apr 2014 20:26:36 +0000
Changed in account-plugins (Ubuntu Saucy): | |
status: | Fix Committed → Fix Released |
Changed in empathy (Ubuntu): | |
status: | Confirmed → Fix Released |
Changed in empathy (Ubuntu Trusty): | |
status: | Confirmed → Fix Released |
no longer affects: | empathy (Ubuntu) |
no longer affects: | friends-app (Ubuntu) |
Changed in account-plugins: | |
status: | In Progress → Fix Released |
no longer affects: | empathy (Ubuntu Saucy) |
no longer affects: | empathy (Ubuntu Trusty) |
no longer affects: | friends-app (Ubuntu Saucy) |
no longer affects: | friends-app (Ubuntu Trusty) |
David Girault (dfgweb) wrote : | #16 |
Ubuntu 14.04, account-
Still have empty login dialog when adding Facebook account (see detail on joinned log file):
(gnome-
(gnome-
(gnome-
(gnome-
(gnome-
(gnome-
Le 26/05/2014 15:52, David Girault a écrit :
> Ubuntu 14.04, account-
Works here on the base install, so I guess this is something in your
local config.
The "HTTP/1.1 500 Internal Server Error" in the logs seems to indicate
that the server request fails. Can you try with another FB user account
for example?
David
Robert Bruce Park (robru) wrote : | #18 |
Hi David,
Can you please report a new bug for that against gnome-control-
This bug has to do with the Facebook API key used by Ubuntu Online Accounts, as accessed through unity-control-
(also I just re-confirmed that this bug is really fixed in latest trusty)
Thanks!
David Girault (dfgweb) wrote : | #19 |
It seems my facebook account creation don't rely on account-
It works correctly when I use the 'credentials-
dg@pc-david:~$ account-console list
No accounts
dg@pc-david:~$ credentials-
... create FB account ok here ...
dg@pc-david:~$ account-console list
account: id 1, enabled, provider: facebook
So my existing google and imap/smtp accounts aren't managed through
account-console / credentials-
dg@pc-david:~$ mc-tool list
gabble/
gabble/
David Girault (dfgweb) wrote : | #20 |
Robert,
This bug is really fixed, but it's very hard to find where/how to create online account and which package is related.
I create this bug instead: https:/
Regards,
David
Thanks Felix for reporting this bug, we'll try to get it solved ASAP.