Comment 3 for bug 1498667

Revision history for this message
penalvch (penalvch) wrote : Re: Touchscreen no longer working on Toshiba P50W

Robert Ancell, thank you for reporting this and helping make Ubuntu better. As per http://www.mytoshiba.com.au/support/computers/satellite/p50w/psvp2a-00f002/download?os=32 an update to your computer's buggy and outdated BIOS is available (1.60). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.