Comment 92 for bug 1314556

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Albert Dean (jordanmike) wrote :

need help this is what im getting as im running ubuntu 14.04 "Unable to open ~/.mtpz-data for reading, MTPZ disabled.Listing raw device(s)
Device 0 (VID=04e8 and PID=6860) is a Samsung Galaxy models (MTP).
   Found 1 device(s):
   Samsung: Galaxy models (MTP) (04e8:6860) @ bus 1, dev 16
Attempting to connect device
ignoring libusb_claim_interface() = -6PTP_ERROR_IO: failed to open session, trying again after resetting USB interface
LIBMTP libusb: Attempt to reset device
ignoring libusb_claim_interface() = -6LIBMTP PANIC: failed to open session on second attempt
Unable to open raw device 0

can someone give me some advice that can put me in the right direction and im also not the greatest
while just learning linux and really likeing it.