Comment 6 for bug 963636

At the time the bug hit, retrying the failed install step did not resolve the problem. The program did not "crash" or present anything other than the failure error message at the top level (of the alternate install menu screens). On the day of the failure, I tried at least two times and failed all times. Yet, at the same time, an install from the desktop ISO image (to a full disk install, no encryption) worked.

I tried to repeat the install yesterday from the alternate CD image, and instead of failing, it succeeded.

I have been trying the standard install with full disk encryption (over LVM), at the time of the failure. Yesterday, I tried installing both to the disk with full disk encryption (using LVM) and a regular full disk install (no LVM and no encryption). Both worked without errors, succeeding in using the us.archive.ubuntu.com mirror. Maybe something was out of sync with the mirror I reached at the time of the failure. Or maybe a network glitch getting out past the corporate firewall. I don't know.

If it happens again, what log files would you like me to try and grab? Feel free to point me to a web page listing how to obtain the information you want while running from the alternate disk installer's commands. I will need to use sftp to transfer any log files to another system in order to review before possibly sending along.