Comment 30 for bug 994921

Revision history for this message
Graeme Hewson (ghewson) wrote :

I've wasted several hours today trying to report a kernel oops.

At the very least, as mentioned previously in https://bugs.launchpad.net/apport/+bug/997283/comments/8, apport-cli(1) and the messages from the command should explain clearly what will, or won't, or has, or hasn't happened.

The wiki has a note, but if you go to https://help.ubuntu.com/community/ReportingBugs, then from Contents to https://help.ubuntu.com/community/ReportingBugs#System_crash, the note is just above there, and you'll only see it if you scroll up, and why would you scroll up?

The note says "apport will appear to upload a crash report, but only actually does so if whoopsie is installed. Whoopsie is installed by default for users of ubuntu-desktop, but for users of alternative desktops, or for server users, whoopsie has to be installed manually with apt-get install whoopsie. See bug #1001630 for details."

I don't understand why it's only Ubuntu users who can upload crash reports by default (I'm using Kubuntu).