[i915gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100 render.IPEHR: 0x7d8e0001

Bug #856423 reported by david reeves
122
This bug affects 13 people
Affects Status Importance Assigned to Milestone
xf86-video-intel
Fix Released
High
xserver-xorg-video-intel (Ubuntu)
Fix Released
High
Unassigned

Bug Description

not sure what happened
I left the laptop running and the screen goes black . when i try to get the screen back by moving the mouse it wont reappear. the only way i can get it back is to hit the power button then the enter button and shut down the machine

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic i686
.tmp.unity.support.test.0:

ApportVersion: 1.23-0ubuntu1
Architecture: i386
Chipset: i915gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Thu Sep 22 08:27:50 2011
DistUpgraded: Log time: 2011-09-22 01:18:51.791944
DistroCodename: oneiric
DistroVariant: ubuntu
DuplicateSignature: [i915gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100 render.IPEHR: 0x7d8e0001 Ubuntu 11.10
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company NC6220 [103c:308a]
   Subsystem: Hewlett-Packard Company Device [103c:308a]
InterpreterPath: /usr/bin/python2.7
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic root=UUID=0a95a656-a945-4a78-b3ea-8ddb454185f8 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.6+7ubuntu7
 libdrm2 2.4.26-1ubuntu1
 xserver-xorg-video-intel 2:2.15.901-1ubuntu2
SourcePackage: xserver-xorg-video-intel
Title: [i915gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100 render.IPEHR: 0x7d8e0001
UpgradeStatus: Upgraded to oneiric on 2011-09-22 (0 days ago)
UserGroups:

dmi.bios.date: 10/24/2005
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DTU Ver. F.0E
dmi.board.name: 308A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 40.21
dmi.chassis.asset.tag: CNU60603N9
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DTUVer.F.0E:bd10/24/2005:svnHewlett-Packard:pn:pvrF.0E:rvnHewlett-Packard:rn308A:rvrKBCVersion40.21:cvnHewlett-Packard:ct10:cvr:
dmi.product.version: F.0E
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.5.94+bzr2803-0ubuntu5
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

Revision history for this message
david reeves (mokoda) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
Revision history for this message
Han Pilmeyer (pilux) wrote :

If the dimming of the screen is related, then this crash happens before the screen dims and does not come back. See bug 850749 (and bug 856423, which is a duplicate of this bug)

Bryce Harrington (bryce)
Changed in xserver-xorg-video-intel (Ubuntu):
importance: Undecided → High
tags: added: bugpattern-needed
Revision history for this message
In , Bryce Harrington (bryce) wrote :
Download full text (4.0 KiB)

Forwarding this bug from Ubuntu reporter david reeves:
http://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/856423

[Problem]
GPU lockup that might be related to power management and/or screen brightness.

We've received a dozen reports with this same error code in recent weeks.

[Original Description]
not sure what happened
I left the laptop running and the screen goes black . when i try to get the screen back by moving the mouse it wont reappear. the only way i can get it back is to hit the power button then the enter button and shut down the machine

If the dimming of the screen is related, then this crash happens before the screen dims and does not come back. See bug 850749 (and bug 856423, which is a duplicate of this bug)

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic i686
.tmp.unity.support.test.0:

ApportVersion: 1.23-0ubuntu1
Architecture: i386
Chipset: i915gm
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Thu Sep 22 08:27:50 2011
DistUpgraded: Log time: 2011-09-22 01:18:51.791944
DistroCodename: oneiric
DistroVariant: ubuntu
DuplicateSignature: [i915gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100 render.IPEHR: 0x7d8e0001 Ubuntu 11.10
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller [8086:2592] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company NC6220 [103c:308a]
   Subsystem: Hewlett-Packard Company Device [103c:308a]
InterpreterPath: /usr/bin/python2.7
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic root=UUID=0a95a656-a945-4a78-b3ea-8ddb454185f8 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.6+7ubuntu7
 libdrm2 2.4.26-1ubuntu1
 xserver-xorg-video-intel 2:2.15.901-1ubuntu2
SourcePackage: xserver-xorg-video-intel
Title: [i915gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100 render.IPEHR: 0x7d8e0001
UpgradeStatus: Upgraded to oneiric on 2011-09-22 (0 days ago)
UserGroups:

dmi.bios.date: 10/24/2005
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DTU Ver. F.0E
dmi.board.name: 308A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 40.21
dmi.chassis.asset.tag: CNU60603N9
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Pack...

Read more...

Revision history for this message
In , Bryce Harrington (bryce) wrote :

Created attachment 52260
BootDmesg.txt

Revision history for this message
In , Bryce Harrington (bryce) wrote :

Created attachment 52261
CurrentDmesg.txt

Revision history for this message
In , Bryce Harrington (bryce) wrote :

Created attachment 52262
i915_error_state.txt

Revision history for this message
In , Bryce Harrington (bryce) wrote :

Created attachment 52263
XorgLog.txt

Revision history for this message
Bryce Harrington (bryce) wrote :

david reeves (and those on dupes of this) - I've forwarded this bug upstream to http://bugs.freedesktop.org/show_bug.cgi?id=41726 - please subscribe yourself to this bug, in case they need further information or wish you to test something. Thanks ahead of time!

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Triaged
Changed in xserver-xorg-video-intel:
importance: Unknown → High
status: Unknown → Confirmed
Revision history for this message
Bryce Harrington (bryce) wrote :

Hi, just checking back in for status. Have you seen more of these lockups since the release or within the last few weeks?

Changed in xserver-xorg-video-intel (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
windfix (paul-mckimmy) wrote : Re: [Bug 856423] Re: [i915gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100 render.IPEHR: 0x7d8e0001
Download full text (4.6 KiB)

Oneiric update seems to have fixed it on my laptop, thanks
On Oct 25, 2011 12:47 PM, "Bryce Harrington" <email address hidden>
wrote:

> Hi, just checking back in for status. Have you seen more of these
> lockups since the release or within the last few weeks?
>
> ** Changed in: xserver-xorg-video-intel (Ubuntu)
> Status: Triaged => Incomplete
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (865090).
> https://bugs.launchpad.net/bugs/856423
>
> Title:
> [i915gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100
> render.IPEHR: 0x7d8e0001
>
> Status in X.org xf86-video-intel:
> Confirmed
> Status in “xserver-xorg-video-intel” package in Ubuntu:
> Incomplete
>
> Bug description:
> not sure what happened
> I left the laptop running and the screen goes black . when i try to get
> the screen back by moving the mouse it wont reappear. the only way i can get
> it back is to hit the power button then the enter button and shut down the
> machine
>
> ProblemType: Crash
> DistroRelease: Ubuntu 11.10
> Package: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
> ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
> Uname: Linux 3.0.0-11-generic i686
> .tmp.unity.support.test.0:
>
> ApportVersion: 1.23-0ubuntu1
> Architecture: i386
> Chipset: i915gm
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> Date: Thu Sep 22 08:27:50 2011
> DistUpgraded: Log time: 2011-09-22 01:18:51.791944
> DistroCodename: oneiric
> DistroVariant: ubuntu
> DuplicateSignature: [i915gm] GPU lockup EIR: 0x00000010 PGTBL_ER:
> 0x00000100 render.IPEHR: 0x7d8e0001 Ubuntu 11.10
> ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
> ExtraDebuggingInterest: Yes, if not too technical
> GpuHangFrequency: Continuously
> GpuHangReproducibility: Yes, I can easily reproduce it
> GpuHangStarted: Immediately after installing this version of Ubuntu
> GraphicsCard:
> Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller
> [8086:2592] (rev 03) (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company NC6220 [103c:308a]
> Subsystem: Hewlett-Packard Company Device [103c:308a]
> InterpreterPath: /usr/bin/python2.7
> Lsusb:
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
> ProcEnviron:
>
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic
> root=UUID=0a95a656-a945-4a78-b3ea-8ddb454185f8 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> xserver-xorg 1:7.6+7ubuntu7
> libdrm2 2.4.26-1ubuntu1
> xserver-xorg-video-intel 2:2.15.901-1ubuntu2
> SourcePackage: xserver-xorg-video-intel
> Title: [i915gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100
...

Read more...

Revision history for this message
Kim Tyler (ktyler) wrote :

No - looking good.

Cheers,

Kim

On 26/10/11 09:30, Bryce Harrington wrote:
> Hi, just checking back in for status. Have you seen more of these
> lockups since the release or within the last few weeks?
>
> ** Changed in: xserver-xorg-video-intel (Ubuntu)
> Status: Triaged => Incomplete
>

Revision history for this message
Han Pilmeyer (pilux) wrote :

Haven't seen this error message since the release candidate for Oneiric. But the dimming problem continues.

Revision history for this message
eddiebeer (erwin-van-klinken) wrote :
Download full text (4.5 KiB)

Same here since the final came out no more error messages, but the dimming
issue remains.

Kind regards,

Erwin van Klinken

On Wed, Oct 26, 2011 at 10:33 AM, Han Pilmeyer <email address hidden>wrote:

> Haven't seen this error message since the release candidate for Oneiric.
> But the dimming problem continues.
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (871956).
> https://bugs.launchpad.net/bugs/856423
>
> Title:
> [i915gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100
> render.IPEHR: 0x7d8e0001
>
> Status in X.org xf86-video-intel:
> Confirmed
> Status in “xserver-xorg-video-intel” package in Ubuntu:
> Incomplete
>
> Bug description:
> not sure what happened
> I left the laptop running and the screen goes black . when i try to get
> the screen back by moving the mouse it wont reappear. the only way i can get
> it back is to hit the power button then the enter button and shut down the
> machine
>
> ProblemType: Crash
> DistroRelease: Ubuntu 11.10
> Package: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
> ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
> Uname: Linux 3.0.0-11-generic i686
> .tmp.unity.support.test.0:
>
> ApportVersion: 1.23-0ubuntu1
> Architecture: i386
> Chipset: i915gm
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: compiz
> Date: Thu Sep 22 08:27:50 2011
> DistUpgraded: Log time: 2011-09-22 01:18:51.791944
> DistroCodename: oneiric
> DistroVariant: ubuntu
> DuplicateSignature: [i915gm] GPU lockup EIR: 0x00000010 PGTBL_ER:
> 0x00000100 render.IPEHR: 0x7d8e0001 Ubuntu 11.10
> ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
> ExtraDebuggingInterest: Yes, if not too technical
> GpuHangFrequency: Continuously
> GpuHangReproducibility: Yes, I can easily reproduce it
> GpuHangStarted: Immediately after installing this version of Ubuntu
> GraphicsCard:
> Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller
> [8086:2592] (rev 03) (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company NC6220 [103c:308a]
> Subsystem: Hewlett-Packard Company Device [103c:308a]
> InterpreterPath: /usr/bin/python2.7
> Lsusb:
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
> ProcEnviron:
>
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic
> root=UUID=0a95a656-a945-4a78-b3ea-8ddb454185f8 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> xserver-xorg 1:7.6+7ubuntu7
> libdrm2 2.4.26-1ubuntu1
> xserver-xorg-video-intel 2:2.15.901-1ubuntu2
> SourcePackage: xserver-xorg-video-intel
> Title: [i915gm] GPU lockup EIR: 0x00000010 PGTBL_ER: 0x00000100
> render.IPEHR: 0x7d8e0001
> Upgrade...

Read more...

Revision history for this message
In , Paulo Zanoni (pzanoni) wrote :

Some Launchpad reporters claim this was fixed by Oneiric updates, but there are some duplicates appearing even after people said the bug was fixed...

Revision history for this message
In , Chris Wilson (ickle) wrote :

Nope, this bug won't just vanish like that, it is more likely to be a dupe of bug 36246.

Bryce Harrington (bryce)
Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → Fix Released
Changed in xserver-xorg-video-intel:
status: Confirmed → Fix Released
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