xf86-video-intel

[arrandale] GPU lockup render.IPEHR: 0x01800002

Bug #825177 reported by Simon Newbury on 2011-08-12

This bug report is a duplicate of: Bug #768184: [i965gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x01800020) - Black screen (dpms?). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xf86-video-intel	Unknown	Unknown	freedesktop-bugs #36515
	xserver-xorg-video-intel (Ubuntu)	Incomplete	High	Unassigned

Bug Description

I think it might have been something to do with plugging in external USB? Had a wireless mouse already attached that die at the same time.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-8.10-generic 3.0.1
Uname: Linux 3.0.0-8-generic x86_64
Architecture: amd64
Chipset: arrandale
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Aug 12 20:57:54 2011
DistUpgraded: Log time: 2011-08-11 18:26:27.818642
DistroCodename: oneiric
DistroVariant: ubuntu
DuplicateSignature: [arrandale] GPU lockup render.IPEHR: 0x01800002 Ubuntu 11.10
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GpuHangFrequency: This is the first time
GpuHangReproducibility: I don't know
GpuHangStarted: Today
GraphicsCard:
Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:040a]
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110803.1)
InterpreterPath: /usr/bin/python2.7
MachineType: Dell Inc. Latitude E6410
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-8-generic root=UUID=ed29efec-641d-49b8-91b8-f2142cff7c68 ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6+7ubuntu6
libdrm2 2.4.26-1ubuntu1
xserver-xorg-video-intel 2:2.15.901-1ubuntu2
SourcePackage: xserver-xorg-video-intel
Title: [arrandale] GPU lockup render.IPEHR: 0x01800002
UpgradeStatus: Upgraded to oneiric on 2011-08-11 (1 days ago)
UserGroups:

dmi.bios.date: 11/20/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 04373Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd11/20/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn04373Y:rvrA03:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.
peripherals:
/desktop/gnome/peripherals/mouse:
cursor_theme = DMZ-White
version.compiz: compiz 1:0.9.5.0-0ubuntu5
version.ia32-libs: ia32-libs 20090808ubuntu13
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

Tags:

Revision history for this message

Simon Newbury (slnewbury) wrote on 2011-08-12:

BootDmesg.txt Edit (57.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (5.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.4 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.2 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (27.6 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (1.1 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (6.0 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (16.9 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (29.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (484 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.1 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (10.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.4 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (746 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (124.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (260.5 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (651 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (29.4 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (34.1 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (3.2 KiB, text/plain; charset="utf-8")
i915_error_state.txt Edit (1.4 MiB, text/plain; charset="utf-8")
locale.txt Edit (335 bytes, text/plain; charset="utf-8")
setxkbmap.txt Edit (233 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (17.3 KiB, text/plain; charset="utf-8")
xinput.txt Edit (913 bytes, text/plain; charset="utf-8")
xkbcomp.txt Edit (54.8 KiB, text/plain; charset="utf-8")

Bryce Harrington (bryce) on 2011-08-13

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Triaged
status:	Triaged → Confirmed
importance:	Undecided → High

Revision history for this message

In freedesktop.org Bugzilla #40052, Bryce Harrington (bryce) wrote on 2011-08-13:

Forwarding this bug from Launchpad reporter Simon Newbury:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/825177

[Problem]
GPU lockup. No compositor running. First time user experienced a gpu freeze.

[Original Report]
I think it might have been something to do with plugging in external USB? Had a wireless mouse already attached that die at the same time.

[ 2775.447827] dell_wmi: Received unknown WMI event (0x11)
[ 2782.266735] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[ 2782.266743] [drm:kick_ring] *ERROR* Kicking stuck wait on render ring
[ 2788.251730] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[ 2788.251737] [drm] capturing error event; look for more information in /debug/dri/0/i915_error_state
[ 2788.256532] [drm:i915_wait_request] *ERROR* i915_wait_request returns -11 (awaiting 433997 at 433994, next 434001)

MachineType: Dell Inc. Latitude E6410
GraphicsCard:
Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:040a]
CompositorRunning: None
Date: Fri Aug 12 20:57:54 2011
DistUpgraded: Log time: 2011-08-11 18:26:27.818642
DistroCodename: oneiric
DistroVariant: ubuntu
UpgradeStatus: Upgraded to oneiric on 2011-08-11 (1 days ago)

version.compiz: compiz 1:0.9.5.0-0ubuntu5
version.ia32-libs: ia32-libs 20090808ubuntu13
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

Forwarding this bug from Launchpad reporter Simon Newbury:
  https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/825177

[Problem]
GPU lockup.  No compositor running.  First time user experienced a gpu freeze.

[Original Report]
I think it might have been something to do with plugging in external USB? Had a wireless mouse already attached that die at the same time.

MachineType: Dell Inc. Latitude E6410
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:040a]
CompositorRunning: None
Date: Fri Aug 12 20:57:54 2011
DistUpgraded: Log time: 2011-08-11 18:26:27.818642
DistroCodename: oneiric
DistroVariant: ubuntu
UpgradeStatus: Upgraded to oneiric on 2011-08-11 (1 days ago)

Revision history for this message

In freedesktop.org Bugzilla #40052, Bryce Harrington (bryce) wrote on 2011-08-13:

Created attachment 50169
BootDmesg.txt

Revision history for this message

In freedesktop.org Bugzilla #40052, Bryce Harrington (bryce) wrote on 2011-08-13:

Created attachment 50170
CurrentDmesg.txt

Revision history for this message

In freedesktop.org Bugzilla #40052, Bryce Harrington (bryce) wrote on 2011-08-13:

Created attachment 50171
i915_error_state.txt

Revision history for this message

In freedesktop.org Bugzilla #40052, Bryce Harrington (bryce) wrote on 2011-08-13:

Created attachment 50172
XorgLog.txt

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-08-13:

Simon Newbury - I've forwarded this bug upstream to http://bugs.freedesktop.org/show_bug.cgi?id=40052 - please subscribe yourself to this bug, in case they need further information or wish you to test something. Thanks ahead of time!

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Confirmed → Triaged

Bug Watch Updater (bug-watch-updater) on 2011-08-13

Changed in xserver-xorg-video-intel:
importance:	Unknown → High
status:	Unknown → Confirmed

Revision history for this message

In freedesktop.org Bugzilla #40052, Chris Wilson (ickle) wrote on 2011-08-13:

Hmm, WAIT_FOR_EVENT, looks like a DRI2 copybuffer that died. Hopefully the user was running some GL application at the time! There's not enough evidence here to tie this to the hotplug-disable hangs, but can we clarify that and ask Simon if a mode switch occurred at the time of the hang?

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-08-18:

Hi Simon, upstream received your bug report and has some questions:

"""
Hmm, WAIT_FOR_EVENT, looks like a DRI2 copybuffer that died. Hopefully the user
was running some GL application at the time! There's not enough evidence here
to tie this to the hotplug-disable hangs, but can we clarify that and ask Simon
if a mode switch occurred at the time of the hang?
"""

Simon, are you able to reproduce this lockup at all? Or did it only occur this one time?

If so, what are you running when it occurs? Like, any particular 3D applications?

When the freeze happened, were you doing any resolution changing, or enabling/disabling an external monitor, or any other changes to the monitors?

I notice you had upgraded (or at least updated) the previous day. Is there any chance you updated and then did not reboot, and then the lockup happened? If so, perhaps the bug was just caused by some version skews?

Anything else you can share that might help us trace this down?

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Triaged → Incomplete

Apport retracing service (apport) on 2011-08-24

tags:

removed: need-duplicate-check

Apport retracing service (apport) on 2011-09-21

tags:

added: bugpattern-needed

Revision history for this message

In freedesktop.org Bugzilla #40052, Chris Wilson (ickle) wrote on 2012-02-08:

#10

*** This bug has been marked as a duplicate of bug 36515 ***

Bug Watch Updater (bug-watch-updater) on 2012-02-09

Changed in xserver-xorg-video-intel:
status:	Confirmed → Invalid

Bryce Harrington (bryce) on 2012-02-22

Changed in xserver-xorg-video-intel:
importance:	High → Unknown
status:	Invalid → Unknown

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