[arrandale] GPU lockup (ESR: 0x00000001 IPEHR: 0x7a005502)

Bug #732425 reported by Brewster Malevich
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
xf86-video-intel
Unknown
Unknown
xserver-xorg-video-intel (Ubuntu)
Incomplete
High
Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

I closed the lid of my Thinkpad x201 to it to sleep. When I opened the lid, I was greeted with a white screen with streaking black pixels that soon produced my login prompt. After entering my password, I had this crash report.

[ 3866.553053] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[ 3866.555804] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 1025147 at 1025141, next 1025148)
[ 3866.555818] [drm:drm_helper_resume_force_mode] *ERROR* failed to set mode on crtc ffff88012c016800

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-6.34-generic 2.6.38-rc7
Uname: Linux 2.6.38-6-generic x86_64
Architecture: amd64
Chipset: arrandale
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
DRM.card0.DP.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.HDMI.A.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1280x800 1280x800
 edid-base64: AP///////wAwrhFAAAAAAAATAQOAGhB46lzVk1xejiccUFQAAAABAQEBAQEBAQEBAQEBAQEB7hoAgFAgEDAQMBMABaMQAAAZ0BcAxlAgGTAwIDYABaMQAAAZAAAADwCBCjyBCjIWCQBMo0FUAAAA/gBMVE4xMjFBVDA3TDAyADg=
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: Off
 modes:
 edid-base64:
Date: Wed Mar 9 22:31:20 2011
DistUpgraded: Log time: 2011-02-19 23:24:43.082313
DistroCodename: natty
DistroVariant: ubuntu
DumpSignature: e4573547 (ESR: 0x00000001 IPEHR: 0x7a005502)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard:
 Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:215a]
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
InterpreterPath: /usr/bin/python2.7
Lsusb:
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 003: ID 17ef:4816 Lenovo
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 3249CTO
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-6-generic root=UUID=6bf00bbe-38d4-4202-a6fc-67c023b70ac0 ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.38-6-generic root=UUID=6bf00bbe-38d4-4202-a6fc-67c023b70ac0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 xserver-xorg 1:7.6~3ubuntu11
 libdrm2 2.4.23-1ubuntu3
 xserver-xorg-video-intel 2:2.14.0-4ubuntu1
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [arrandale] GPU lockup e4573547 (ESR: 0x00000001 IPEHR: 0x7a005502)
UpgradeStatus: Upgraded to natty on 2011-03-10 (0 days ago)
UserGroups:

dmi.bios.date: 09/15/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 6QET53WW (1.23 )
dmi.board.name: 3249CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6QET53WW(1.23):bd09/15/2010:svnLENOVO:pn3249CTO:pvrThinkPadX201:rvnLENOVO:rn3249CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 3249CTO
dmi.product.version: ThinkPad X201
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.4-0ubuntu4
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu1
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu11
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu5

Revision history for this message
Brewster Malevich (brews) wrote :
Bryce Harrington (bryce)
Changed in xserver-xorg-video-intel (Ubuntu):
importance: Undecided → High
status: New → Confirmed
Revision history for this message
Timothy Kross (timkross) wrote :

I get this crash at login, compiz also crashes.

Bryce Harrington (bryce)
summary: - [arrandale] GPU lockup e4573547 (ESR: 0x00000001 IPEHR: 0x7a005502)
+ [arrandale] GPU lockup (ESR: 0x00000001 IPEHR: 0x7a005502)
Bryce Harrington (bryce)
description: updated
Revision history for this message
Bryce Harrington (bryce) wrote :

Brewster Malevich - I've forwarded this bug upstream to http://bugs.freedesktop.org/show_bug.cgi?id=35575 - please subscribe yourself to this bug, in case they need further information or wish you to test something. Thanks ahead of time!

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Triaged
Changed in xserver-xorg-video-intel:
importance: Unknown → High
status: Unknown → Confirmed
Revision history for this message
Brewster Malevich (brews) wrote :

Thanks for pushing this up, Bryce. I'm subscribing to it now.

Changed in xserver-xorg-video-intel:
status: Confirmed → Invalid
Revision history for this message
Bryce Harrington (bryce) wrote :

What does this command say?

 $ apt-cache policy ia32-libs

Changed in xserver-xorg-video-intel (Ubuntu):
status: Triaged → Incomplete
Bryce Harrington (bryce)
Changed in xserver-xorg-video-intel:
importance: High → Unknown
status: Invalid → Unknown
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