Activity log for bug #1853094

Date Who What changed Old value New value Message
2019-11-19 06:09:27 Matt Austin bug added bug
2019-11-19 06:09:42 Matt Austin summary Screen tearing in xorg gnome session on Latitude 7480 with WD19TB Thubderbolt dock Screen tearing in xorg gnome session on Latitude 7480 with WD19TB Thunderbolt dock
2019-11-19 06:09:50 Matt Austin description I have the WD19TB Thubderbolt dock connected to a Dell Latitude 7480 laptop with two external displays. The laptop itself is closed (internal display is not used). In a gnome xorg session, there is severe tearing on parts of the screen when dragging windows or scrolling content. Under a wayland session there is no screen tearing, but I have keyboard key repetition problems which make this mostly unusable day-to-day (#1849405). I can supply short phone videos of tearing occurring on the screens if required. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: mutter 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-36.39~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CurrentDesktop: GNOME Date: Tue Nov 19 14:02:09 2019 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_AU.UTF-8 SHELL=/bin/bash SourcePackage: mutter UpgradeStatus: No upgrade log present (probably fresh install) I have the WD19TB Thunderbolt dock connected to a Dell Latitude 7480 laptop with two external displays. The laptop itself is closed (internal display is not used). In a gnome xorg session, there is severe tearing on parts of the screen when dragging windows or scrolling content. Under a wayland session there is no screen tearing, but I have keyboard key repetition problems which make this mostly unusable day-to-day (#1849405). I can supply short phone videos of tearing occurring on the screens if required. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: mutter 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-36.39~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CurrentDesktop: GNOME Date: Tue Nov 19 14:02:09 2019 ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_AU.UTF-8  SHELL=/bin/bash SourcePackage: mutter UpgradeStatus: No upgrade log present (probably fresh install)
2019-11-19 06:12:06 Matt Austin description I have the WD19TB Thunderbolt dock connected to a Dell Latitude 7480 laptop with two external displays. The laptop itself is closed (internal display is not used). In a gnome xorg session, there is severe tearing on parts of the screen when dragging windows or scrolling content. Under a wayland session there is no screen tearing, but I have keyboard key repetition problems which make this mostly unusable day-to-day (#1849405). I can supply short phone videos of tearing occurring on the screens if required. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: mutter 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-36.39~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CurrentDesktop: GNOME Date: Tue Nov 19 14:02:09 2019 ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_AU.UTF-8  SHELL=/bin/bash SourcePackage: mutter UpgradeStatus: No upgrade log present (probably fresh install) I have the WD19TB Thunderbolt dock connected to a Dell Latitude 7480 laptop with two external displays. The laptop itself is closed (internal display is not used). In a gnome xorg session, there is severe tearing on parts of the screen when dragging windows or scrolling content. Under a wayland session there is no screen tearing, but I have keyboard key repetition problems which make this mostly unusable day-to-day (https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1849405). I can supply short phone videos of tearing occurring on the screens if required. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: mutter 3.28.4-0ubuntu18.04.2 ProcVersionSignature: Ubuntu 5.0.0-36.39~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-36-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CurrentDesktop: GNOME Date: Tue Nov 19 14:02:09 2019 ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_AU.UTF-8  SHELL=/bin/bash SourcePackage: mutter UpgradeStatus: No upgrade log present (probably fresh install)
2019-11-20 02:32:07 Matt Austin attachment added journalctl.txt https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1853094/+attachment/5306546/+files/journalctl.txt
2019-11-20 02:32:22 Matt Austin attachment added modinfo-i915.txt https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1853094/+attachment/5306547/+files/modinfo-i915.txt
2019-11-23 01:55:27 Matt Austin attachment added tearing-1.mp4 https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1853094/+attachment/5307224/+files/tearing-1.mp4
2019-11-23 01:55:46 Matt Austin attachment added tearing-2.mp4 https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1853094/+attachment/5307225/+files/tearing-2.mp4
2019-12-06 06:27:18 Daniel van Vugt affects mutter (Ubuntu) xorg-server (Ubuntu)
2019-12-06 06:29:18 Daniel van Vugt tags amd64 apport-bug bionic third-party-packages amd64 apport-bug bionic third-party-packages xrandr-scaling
2019-12-06 06:29:28 Daniel van Vugt marked as duplicate 1846398
2019-12-09 01:28:32 Daniel van Vugt removed duplicate marker 1846398
2019-12-09 01:35:27 Daniel van Vugt xorg-server (Ubuntu): status New Incomplete
2019-12-09 02:27:07 Matt Austin attachment added lspci -k https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1853094/+attachment/5310908/+files/lspcik.txt
2019-12-09 02:27:43 Matt Austin attachment added Xorg.0.log https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1853094/+attachment/5310910/+files/Xorg.0.log
2020-01-07 05:39:18 Daniel van Vugt summary Screen tearing in xorg gnome session on Latitude 7480 with WD19TB Thunderbolt dock [modeset] Screen tearing when using multiple monitors
2020-01-07 05:39:21 Daniel van Vugt xorg-server (Ubuntu): status Incomplete New
2020-01-07 05:40:12 Daniel van Vugt tags amd64 apport-bug bionic third-party-packages xrandr-scaling amd64 apport-bug bionic multimonitor third-party-packages
2020-01-07 05:40:35 Daniel van Vugt bug watch added https://gitlab.freedesktop.org/xorg/xserver/issues/244
2020-01-07 05:40:35 Daniel van Vugt bug task added xorg-server
2020-01-07 05:40:41 Daniel van Vugt xorg-server (Ubuntu): importance Undecided Medium
2020-01-07 05:40:43 Daniel van Vugt xorg-server (Ubuntu): status New Triaged
2020-01-07 05:45:14 Daniel van Vugt tags amd64 apport-bug bionic multimonitor third-party-packages amd64 apport-bug bionic multimonitor tearing third-party-packages
2020-01-07 09:47:57 RussianNeuroMancer bug added subscriber RussianNeuroMancer
2020-01-07 10:04:30 Bug Watch Updater xorg-server: status Unknown New
2020-06-06 13:34:44 Mauro bug added subscriber Mauro
2020-07-03 00:26:35 Jonathan Rogers bug added subscriber Jonathan Rogers