Fail after iso download, Windows 7 64

Bug #756307 reported by Jason Palmer
6
This bug affects 1 person
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Wubi
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Bug Description

Wubi.exe downloads the iso (after 2 hours), then dies saying that it can't retrieve the iso. I have tried it twice. Here is the last output log ...

04-09 18:52 DEBUG CommonBackend: Fetching basic info...
04-09 18:52 DEBUG CommonBackend: original_exe=C:\Users\jason\Downloads\wubi.exe
04-09 18:52 DEBUG CommonBackend: platform=win32
04-09 18:52 DEBUG CommonBackend: osname=nt
04-09 18:52 DEBUG WindowsBackend: arch=amd64
04-09 18:52 DEBUG CommonBackend: Parsing isolist=C:\Users\jason\AppData\Local\Temp\pylA820.tmp\data\isolist.ini
04-09 18:52 DEBUG CommonBackend: Adding distro Xubuntu-i386
04-09 18:52 DEBUG CommonBackend: Adding distro Xubuntu-amd64
04-09 18:52 DEBUG CommonBackend: Adding distro Kubuntu-amd64
04-09 18:52 DEBUG CommonBackend: Adding distro Mythbuntu-i386
04-09 18:52 DEBUG CommonBackend: Adding distro Ubuntu-amd64
04-09 18:52 DEBUG CommonBackend: Adding distro Ubuntu-i386
04-09 18:52 DEBUG CommonBackend: Adding distro Mythbuntu-amd64
04-09 18:52 DEBUG CommonBackend: Adding distro Kubuntu-i386
04-09 18:52 DEBUG CommonBackend: Adding distro KubuntuNetbook-i386
04-09 18:52 DEBUG CommonBackend: Adding distro UbuntuNetbook-i386
04-09 18:52 DEBUG WindowsBackend: Fetching host info...
04-09 18:52 DEBUG WindowsBackend: registry_key=Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi
04-09 18:52 DEBUG WindowsBackend: windows version=vista
04-09 18:52 DEBUG WindowsBackend: windows_version2=Windows 7 Professional
04-09 18:52 DEBUG WindowsBackend: windows_sp=None
04-09 18:52 DEBUG WindowsBackend: windows_build=7600
04-09 18:52 DEBUG WindowsBackend: gmt=-8
04-09 18:52 DEBUG WindowsBackend: country=US
04-09 18:52 DEBUG WindowsBackend: timezone=America/Los_Angeles
04-09 18:52 DEBUG WindowsBackend: windows_username=jason
04-09 18:52 DEBUG WindowsBackend: user_full_name=jason
04-09 18:52 DEBUG WindowsBackend: user_directory=C:\Users\jason
04-09 18:52 DEBUG WindowsBackend: windows_language_code=1033
04-09 18:52 DEBUG WindowsBackend: windows_language=English
04-09 18:52 DEBUG WindowsBackend: processor_name=Intel(R) Core(TM) i7 CPU M 620 @ 2.67GHz
04-09 18:52 DEBUG WindowsBackend: bootloader=vista
04-09 18:52 DEBUG WindowsBackend: system_drive=Drive(C: hd 107333.546875 mb free ntfs)
04-09 18:52 DEBUG WindowsBackend: drive=Drive(C: hd 107333.546875 mb free ntfs)
04-09 18:52 DEBUG WindowsBackend: drive=Drive(E: hd 9920.33203125 mb free ntfs)
04-09 18:52 DEBUG WindowsBackend: uninstaller_path=None
04-09 18:52 DEBUG WindowsBackend: previous_target_dir=None
04-09 18:52 DEBUG WindowsBackend: previous_distro_name=None
04-09 18:52 DEBUG WindowsBackend: keyboard_id=67699721
04-09 18:52 DEBUG WindowsBackend: keyboard_layout=us
04-09 18:52 DEBUG WindowsBackend: keyboard_variant=
04-09 18:52 DEBUG WindowsBackend: total_memory_mb=3891.671875
04-09 18:52 DEBUG CommonBackend: Searching ISOs on USB devices
04-09 18:52 DEBUG CommonBackend: Searching for local CDs
04-09 18:52 DEBUG Distro: checking whether C:\Users\jason\AppData\Local\Temp\pylA820.tmp is a valid Ubuntu CD
04-09 18:52 DEBUG Distro: does not contain C:\Users\jason\AppData\Local\Temp\pylA820.tmp\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether C:\Users\jason\AppData\Local\Temp\pylA820.tmp is a valid Ubuntu CD
04-09 18:52 DEBUG Distro: does not contain C:\Users\jason\AppData\Local\Temp\pylA820.tmp\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether C:\Users\jason\AppData\Local\Temp\pylA820.tmp is a valid Ubuntu Netbook CD
04-09 18:52 DEBUG Distro: does not contain C:\Users\jason\AppData\Local\Temp\pylA820.tmp\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether C:\Users\jason\AppData\Local\Temp\pylA820.tmp is a valid Kubuntu CD
04-09 18:52 DEBUG Distro: does not contain C:\Users\jason\AppData\Local\Temp\pylA820.tmp\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether C:\Users\jason\AppData\Local\Temp\pylA820.tmp is a valid Kubuntu CD
04-09 18:52 DEBUG Distro: does not contain C:\Users\jason\AppData\Local\Temp\pylA820.tmp\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether C:\Users\jason\AppData\Local\Temp\pylA820.tmp is a valid Kubuntu Netbook CD
04-09 18:52 DEBUG Distro: does not contain C:\Users\jason\AppData\Local\Temp\pylA820.tmp\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether C:\Users\jason\AppData\Local\Temp\pylA820.tmp is a valid Xubuntu CD
04-09 18:52 DEBUG Distro: does not contain C:\Users\jason\AppData\Local\Temp\pylA820.tmp\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether C:\Users\jason\AppData\Local\Temp\pylA820.tmp is a valid Xubuntu CD
04-09 18:52 DEBUG Distro: does not contain C:\Users\jason\AppData\Local\Temp\pylA820.tmp\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether C:\Users\jason\AppData\Local\Temp\pylA820.tmp is a valid Mythbuntu CD
04-09 18:52 DEBUG Distro: does not contain C:\Users\jason\AppData\Local\Temp\pylA820.tmp\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether C:\Users\jason\AppData\Local\Temp\pylA820.tmp is a valid Mythbuntu CD
04-09 18:52 DEBUG Distro: does not contain C:\Users\jason\AppData\Local\Temp\pylA820.tmp\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether E:\ is a valid Ubuntu CD
04-09 18:52 DEBUG Distro: does not contain E:\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether E:\ is a valid Ubuntu CD
04-09 18:52 DEBUG Distro: does not contain E:\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether E:\ is a valid Ubuntu Netbook CD
04-09 18:52 DEBUG Distro: does not contain E:\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether E:\ is a valid Kubuntu CD
04-09 18:52 DEBUG Distro: does not contain E:\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether E:\ is a valid Kubuntu CD
04-09 18:52 DEBUG Distro: does not contain E:\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether E:\ is a valid Kubuntu Netbook CD
04-09 18:52 DEBUG Distro: does not contain E:\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether E:\ is a valid Xubuntu CD
04-09 18:52 DEBUG Distro: does not contain E:\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether E:\ is a valid Xubuntu CD
04-09 18:52 DEBUG Distro: does not contain E:\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether E:\ is a valid Mythbuntu CD
04-09 18:52 DEBUG Distro: does not contain E:\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether E:\ is a valid Mythbuntu CD
04-09 18:52 DEBUG Distro: does not contain E:\casper\filesystem.squashfs
04-09 18:52 INFO root: Running the installer...
04-09 18:52 INFO WinuiPage: appname=wubi, localedir=C:\Users\jason\AppData\Local\Temp\pylA820.tmp\translations, languages=['en_US', 'en']
04-09 18:52 INFO WinuiPage: appname=wubi, localedir=C:\Users\jason\AppData\Local\Temp\pylA820.tmp\translations, languages=['en_US', 'en']
04-09 18:52 DEBUG WinuiInstallationPage: target_drive=C:, installation_size=17000MB, distro_name=Ubuntu, language=en_US, locale=en_US.UTF-8, username=jason
04-09 18:52 INFO root: Received settings
04-09 18:52 INFO WinuiPage: appname=wubi, localedir=C:\Users\jason\AppData\Local\Temp\pylA820.tmp\translations, languages=['en_US', 'en']
04-09 18:52 DEBUG TaskList: # Running tasklist...
04-09 18:52 DEBUG TaskList: ## Running select_target_dir...
04-09 18:52 INFO WindowsBackend: Installing into C:\ubuntu
04-09 18:52 DEBUG TaskList: ## Finished select_target_dir
04-09 18:52 DEBUG TaskList: ## Running create_dir_structure...
04-09 18:52 DEBUG CommonBackend: Creating dir C:\ubuntu
04-09 18:52 DEBUG CommonBackend: Creating dir C:\ubuntu\disks
04-09 18:52 DEBUG CommonBackend: Creating dir C:\ubuntu\install
04-09 18:52 DEBUG CommonBackend: Creating dir C:\ubuntu\install\boot
04-09 18:52 DEBUG CommonBackend: Creating dir C:\ubuntu\disks\boot
04-09 18:52 DEBUG CommonBackend: Creating dir C:\ubuntu\disks\boot\grub
04-09 18:52 DEBUG CommonBackend: Creating dir C:\ubuntu\install\boot\grub
04-09 18:52 DEBUG TaskList: ## Finished create_dir_structure
04-09 18:52 DEBUG TaskList: ## Running uncompress_target_dir...
04-09 18:52 DEBUG TaskList: ## Finished uncompress_target_dir
04-09 18:52 DEBUG TaskList: ## Running create_uninstaller...
04-09 18:52 DEBUG WindowsBackend: Copying uninstaller C:\Users\jason\Downloads\wubi.exe -> C:\ubuntu\uninstall-wubi.exe
04-09 18:52 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi UninstallString C:\ubuntu\uninstall-wubi.exe
04-09 18:52 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi InstallationDir C:\ubuntu
04-09 18:52 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayName Ubuntu
04-09 18:52 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayIcon C:\ubuntu\Ubuntu.ico
04-09 18:52 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayVersion 10.04.1-rev190
04-09 18:52 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi Publisher Ubuntu
04-09 18:52 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi URLInfoAbout http://www.ubuntu.com
04-09 18:52 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi HelpLink http://www.ubuntu.com/support
04-09 18:52 DEBUG TaskList: ## Finished create_uninstaller
04-09 18:52 DEBUG TaskList: ## Running copy_installation_files...
04-09 18:52 DEBUG WindowsBackend: Copying C:\Users\jason\AppData\Local\Temp\pylA820.tmp\data\custom-installation -> C:\ubuntu\install\custom-installation
04-09 18:52 DEBUG WindowsBackend: Copying C:\Users\jason\AppData\Local\Temp\pylA820.tmp\winboot -> C:\ubuntu\winboot
04-09 18:52 DEBUG WindowsBackend: Copying C:\Users\jason\AppData\Local\Temp\pylA820.tmp\data\images\Ubuntu.ico -> C:\ubuntu\Ubuntu.ico
04-09 18:52 DEBUG TaskList: ## Finished copy_installation_files
04-09 18:52 DEBUG TaskList: ## Running get_iso...
04-09 18:52 DEBUG CommonBackend: Searching for local CD
04-09 18:52 DEBUG Distro: checking whether C:\Users\jason\AppData\Local\Temp\pylA820.tmp is a valid Ubuntu CD
04-09 18:52 DEBUG Distro: does not contain C:\Users\jason\AppData\Local\Temp\pylA820.tmp\casper\filesystem.squashfs
04-09 18:52 DEBUG Distro: checking whether E:\ is a valid Ubuntu CD
04-09 18:52 DEBUG Distro: does not contain E:\casper\filesystem.squashfs
04-09 18:52 DEBUG CommonBackend: Searching for local ISO
04-09 18:52 DEBUG Distro: checking Ubuntu ISO C:\Users\jason\Downloads\Gujarati Tutor.iso
04-09 18:52 DEBUG Distro: does not contain casper\filesystem.squashfs
04-09 18:52 DEBUG CommonBackend: Could not find any ISO or CD, downloading one now
04-09 18:52 DEBUG TaskList: New task get_metalink
04-09 18:52 DEBUG TaskList: ### Running get_metalink...
04-09 18:52 DEBUG downloader: downloading http://releases.ubuntu.com/10.04.1/ubuntu-10.04.1-desktop-amd64.metalink > C:\ubuntu\install
04-09 18:52 ERROR CommonBackend: Cannot download metalink file http://releases.ubuntu.com/10.04.1/ubuntu-10.04.1-desktop-amd64.metalink err=[Errno 14] HTTP Error 404: Not Found
04-09 18:52 DEBUG downloader: downloading http://cdimage.ubuntu.com/daily-live/current/lucid-desktop-amd64.metalink > C:\ubuntu\install
04-09 18:52 DEBUG downloader: Download start filename=C:\ubuntu\install\lucid-desktop-amd64.metalink, url=http://cdimage.ubuntu.com/daily-live/current/lucid-desktop-amd64.metalink, basename=lucid-desktop-amd64.metalink, length=1010, text=None
04-09 18:52 DEBUG downloader: download finished (read 1010 bytes)
04-09 18:52 DEBUG downloader: downloading http://cdimage.ubuntu.com/daily-live/current/MD5SUMS-metalink > C:\ubuntu\install
04-09 18:52 DEBUG downloader: Download start filename=C:\ubuntu\install\MD5SUMS-metalink, url=http://cdimage.ubuntu.com/daily-live/current/MD5SUMS-metalink, basename=MD5SUMS-metalink, length=257, text=None
04-09 18:52 DEBUG downloader: download finished (read 257 bytes)
04-09 18:52 DEBUG downloader: downloading http://cdimage.ubuntu.com/daily-live/current/MD5SUMS-metalink.gpg > C:\ubuntu\install
04-09 18:52 DEBUG downloader: Download start filename=C:\ubuntu\install\MD5SUMS-metalink.gpg, url=http://cdimage.ubuntu.com/daily-live/current/MD5SUMS-metalink.gpg, basename=MD5SUMS-metalink.gpg, length=198, text=None
04-09 18:52 DEBUG downloader: download finished (read 198 bytes)
04-09 18:52 INFO saplog: Verified a signature from ID:'46181433FBB75451'.
04-09 18:52 INFO saplog: Checking block bindings..
04-09 18:52 INFO saplog: Key verified successfully.
04-09 18:52 DEBUG CommonBackend: metalink md5sums:
048071c128e8288af4b2d3ef465b1369 natty-desktop-amd64+mac.metalink
d9c61e27bc246028847a5ad76c465031 natty-desktop-amd64.metalink
a6da49e1d8029c1681f6aec3bde9b6f0 natty-desktop-i386.metalink
b756a7b614864bc4a301fb25cc223c79 natty-desktop-powerpc.metalink

04-09 18:52 ERROR CommonBackend: The md5 of the metalink does match
04-09 18:52 ERROR CommonBackend: Cannot authenticate the metalink file, it might be corrupt
Traceback (most recent call last):
  File "\lib\wubi\backends\common\backend.py", line 367, in get_metalink
  File "\lib\wubi\backends\common\downloader.py", line 79, in download
  File "\lib\urlgrabber\grabber.py", line 927, in urlgrab
  File "\lib\urlgrabber\grabber.py", line 845, in _retry
  File "\lib\urlgrabber\grabber.py", line 913, in retryfunc
  File "\lib\urlgrabber\grabber.py", line 1001, in __init__
  File "\lib\urlgrabber\grabber.py", line 1072, in _do_open
  File "\lib\urlgrabber\grabber.py", line 1182, in _make_request
URLGrabError: [Errno 14] HTTP Error 404: Not Found
04-09 18:52 DEBUG TaskList: ### Finished get_metalink
04-09 18:52 DEBUG TaskList: New task download
04-09 18:52 DEBUG TaskList: ### Running download...
04-09 18:52 DEBUG btdownloader: downloading http://cdimage.ubuntu.com/lucid/daily-live/20110211.1/lucid-desktop-amd64.iso.torrent > C:\ubuntu\install\lucid-desktop-amd64.iso
04-09 18:52 ERROR TaskList: problem getting response info - HTTP Error 404: Not Found
Traceback (most recent call last):
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\btdownloader.py", line 79, in download
  File "\lib\bittorrent\download.py", line 129, in download
  File "\lib\wubi\backends\common\btdownloader.py", line 70, in error_callback
DownloadError: problem getting response info - HTTP Error 404: Not Found
04-09 18:52 ERROR TaskList: Non fatal error problem getting response info - HTTP Error 404: Not Found in task download
04-09 18:52 DEBUG TaskList: ### Finished download
04-09 18:52 DEBUG TaskList: New task download
04-09 18:52 DEBUG TaskList: ### Running download...
04-09 18:52 DEBUG downloader: downloading http://cdimage.ubuntu.com/lucid/daily-live/20110211.1/lucid-desktop-amd64.iso > C:\ubuntu\install\lucid-desktop-amd64.iso
04-09 18:52 DEBUG downloader: Download start filename=C:\ubuntu\install\lucid-desktop-amd64.iso, url=http://cdimage.ubuntu.com/lucid/daily-live/20110211.1/lucid-desktop-amd64.iso, basename=lucid-desktop-amd64.iso, length=721129472, text=None
04-09 21:51 DEBUG TaskList: ### Finished download
04-09 21:51 DEBUG downloader: download finished (read 721129472 bytes)
04-09 21:51 DEBUG TaskList: New task check_iso
04-09 21:51 DEBUG TaskList: ### Running check_iso...
04-09 21:51 DEBUG CommonBackend: Checking C:\ubuntu\install\lucid-desktop-amd64.iso
04-09 21:51 DEBUG Distro: checking Ubuntu ISO C:\ubuntu\install\lucid-desktop-amd64.iso
04-09 21:51 DEBUG WindowsBackend: extracting .disk\info from C:\ubuntu\install\lucid-desktop-amd64.iso
04-09 21:51 DEBUG Distro: parsing info from str=Ubuntu 10.04.2 LTS "Lucid Lynx" - Release amd64 (20110211.1)
04-09 21:51 DEBUG Distro: parsed info={'name': 'Ubuntu', 'subversion': 'Release', 'version': '10.04.2', 'build': '20110211.1', 'codename': 'Lucid Lynx', 'arch': 'amd64'}
04-09 21:51 DEBUG Distro: wrong version: 10.04.2 != 10.04.1
04-09 21:51 DEBUG TaskList: ### Finished check_iso
04-09 21:51 ERROR TaskList: Could not retrieve the required installation files
Traceback (most recent call last):
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\backend.py", line 498, in get_iso
Exception: Could not retrieve the required installation files
04-09 21:51 DEBUG TaskList: # Cancelling tasklist
04-09 21:51 DEBUG TaskList: # Finished tasklist
04-09 21:51 ERROR root: Could not retrieve the required installation files
Traceback (most recent call last):
  File "\lib\wubi\application.py", line 56, in run
  File "\lib\wubi\application.py", line 130, in select_task
  File "\lib\wubi\application.py", line 156, in run_installer
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\backend.py", line 498, in get_iso
Exception: Could not retrieve the required installation files

Revision history for this message
Jason Palmer (japalmer29) wrote :

Apparently the iso check is failing on the version comparison:

04-09 21:51 DEBUG Distro: wrong version: 10.04.2 != 10.04.1

description: updated
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