Immediate problem when launching Wubi in Vista (32 bit)

Bug #477251 reported by Thomas
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Wubi
New
Undecided
Unassigned

Bug Description

When launching Wubi the following error occurs: "Exception Processing Message 0x0000013 Parameters 0x758792A0 0x00000004 0x758792A0 0x758792A0". Nothing can be done to escape this message other than to reboot. OS is Vista Sp1 32bit.

Revision history for this message
Agostino Russo (ago) wrote :

Can you try to run from a DOS console to see if there are any more messages?
Do you have any wubi log / file in your %TEMP% directory?

Revision history for this message
Thomas (lene-thomas) wrote : Re: [Bug 477251] Re: Immediate problem when launching Wubi in Vista (32bit)

I just updated Vista to SP2 and then the error message changes.

The header of the error window now reads (in danish) "pyrun.exe - no floppy
disc"

The new error message (in danish) "There is no floppy disc in the drive.
Insert a floppy disc in the drive \Device\Harddisk1\DR1". Options are
Cancel, Retry or Continue. But there is still no way past this point.

Any idea what this means?

--------------------------------------------------
From: "Agostino Russo" <email address hidden>
Sent: Saturday, November 07, 2009 3:36 PM
To: <email address hidden>
Subject: [Bug 477251] Re: Immediate problem when launching Wubi in Vista
(32bit)

> Can you try to run from a DOS console to see if there are any more
> messages?
> Do you have any wubi log / file in your %TEMP% directory?
>
> --
> Immediate problem when launching Wubi in Vista (32 bit)
> https://bugs.launchpad.net/bugs/477251
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Wubi, Windows Ubuntu Installer: New
>
> Bug description:
> When launching Wubi the following error occurs: "Exception Processing
> Message 0x0000013 Parameters 0x758792A0 0x00000004 0x758792A0 0x758792A0".
> Nothing can be done to escape this message other than to reboot. OS is
> Vista Sp1 32bit.

>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com
> Version: 9.0.698 / Virus Database: 270.14.54/2488 - Release Date: 11/08/09
> 00:52:00
>

Revision history for this message
Agostino Russo (ago) wrote :

Is there a wubi.log in your %temp% directory?

Revision history for this message
Thomas (lene-thomas) wrote :

No, there is no log.

--------------------------------------------------
From: "Agostino Russo" <email address hidden>
Sent: Sunday, November 08, 2009 9:40 PM
To: <email address hidden>
Subject: [Bug 477251] Re: Immediate problem when launching Wubi in Vista
(32bit)

> Is there a wubi.log in your %temp% directory?
>
> --
> Immediate problem when launching Wubi in Vista (32 bit)
> https://bugs.launchpad.net/bugs/477251
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Wubi, Windows Ubuntu Installer: New
>
> Bug description:
> When launching Wubi the following error occurs: "Exception Processing
> Message 0x0000013 Parameters 0x758792A0 0x00000004 0x758792A0 0x758792A0".
> Nothing can be done to escape this message other than to reboot. OS is
> Vista Sp1 32bit.

>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com
> Version: 9.0.698 / Virus Database: 270.14.55/2489 - Release Date: 11/08/09
> 08:37:00
>

Revision history for this message
Simeon (simeon-langenbahn) wrote :

I have a similiar Problem in Windows XP and found out that the problem only appears as long as a card reader with empty card slots is connected to the PC.

Revision history for this message
Thomas (lene-thomas) wrote :

Thanks for your reply.

This anyhow demonstrates that there is a bug in the software. It shoulden't
be nessesary to disconnect non relevant hardware to use the installer.
--------------------------------------------------
From: "Simeon" <email address hidden>
Sent: Sunday, November 15, 2009 12:25 PM
To: <email address hidden>
Subject: [Bug 477251] Re: Immediate problem when launching Wubi in Vista
(32bit)

> I have a similiar Problem in Windows XP and found out that the problem
> only appears as long as a card reader with empty card slots is connected
> to the PC.
>
> --
> Immediate problem when launching Wubi in Vista (32 bit)
> https://bugs.launchpad.net/bugs/477251
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Wubi, Windows Ubuntu Installer: New
>
> Bug description:
> When launching Wubi the following error occurs: "Exception Processing
> Message 0x0000013 Parameters 0x758792A0 0x00000004 0x758792A0 0x758792A0".
> Nothing can be done to escape this message other than to reboot. OS is
> Vista Sp1 32bit.

>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com
> Version: 9.0.707 / Virus Database: 270.14.65/2503 - Release Date: 11/14/09
> 20:42:00
>

Revision history for this message
Agostino Russo (ago) wrote :

Thomas, is your problem also due to a card reader by any chance? Did you try to run wubi.exe from the MSDOS Terminal to see if there are more messages?

Revision history for this message
Rolf (rolf-blattner) wrote :
Revision history for this message
Rolf (rolf-blattner) wrote :

Hi all, I had the same problem, too. I use Vista 32 (SP2) and received the same error message. Thanks to your idea I deactivated the driver of the cardreader. Running wubi again I the error message came not up any more - success :-)

Unfortunatelly ther is the German option: "Innerhalb von Windows installieren" missing in the shown menu. - I hope, my log file (attached before) and the screenshot will help you.

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