13.04 installer doesn't create user account

Bug #1155704 reported by John McCourt
This bug affects 11 people
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Bug Description

I've tried installing Ubuntu using the the Wubi.exe package that comes with the ISO for 13.04 (Curently at beta). After the install took place I rebooted my computer and Ubuntu started. However, I only had access to the guest account. The installer did not create my user. This was shown clearly when I did cat /etc/passwd and my user account did not appear on the list of users.

This may be because I'm using a test iso. Maybe when the final version is released it will work as expected?

I'm an experienced Ubuntu user and can add more information if requested.

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Colin Watson (cjwatson) wrote : Re: [Bug 1155704] [NEW] 13.04 installer doesn't create user account

Could you attach /var/log/installer/syslog?

bcbc (bcbc)
Changed in wubi:
status: New → Confirmed
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bcbc (bcbc) wrote :

I just reproduced this. There is no /var/log/installer directory (is that just for ubiquity - because this is a disk image install). I'll attach all the other logs. It complained "mount: can't read /proc/mounts: no such file or directory" on boot.

The C:\ubuntu\install\preseed.cfg file:
d-i clock-setup/utc boolean false
d-i time/zone string America/Vancouver
d-i passwd/user-fullname string Bcbc
d-i passwd/username string bcbc
d-i passwd/user-password-crypted password xxx
d-i user-setup/encrypt-home boolean false
d-i netcfg/get_hostname string ubuntu
d-i debian-installer/locale string en_US.UTF-8
d-i keyboard-configuration/layoutcode string us
d-i keyboard-configuration/variantcode string

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bcbc (bcbc) wrote :

PS there is also no /boot/grub/grub.cfg file created. So it looks like none of the diskimage setup is happening.

The wubildr-disk.cfg file (looks normal):
loopback loop0 /ubuntu/disks/root.disk
set root=(loop0)
search --set=diskroot -f -n /ubuntu/disks/root.disk
probe --set=diskuuid -u $diskroot
linux /vmlinuz root=UUID=$diskuuid loop=/ubuntu/disks/root.disk preseed/file=/ubuntu/install/preseed.cfg wubi-diskimage ro quiet splash
initrd /initrd.img

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bcbc (bcbc) wrote :

PPS since it complained about /proc/mounts missing, I created it (loop mounted from another install). Then it said:
error: can't find / in /proc/mounts

Same result. (Not that I expected it to work). I also briefly compared the uncompressed disk image to a working install wubi root.disk and nothing really stood out as different - few things, but nothing that seemed to be an answer.

Changed in wubi:
importance: Undecided → High
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Colin Watson (cjwatson) wrote :

Sorry, I'd forgotten about the diskimage installs. I think the Wubi log is in the Windows temporary directory - could you look there?

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bcbc (bcbc) wrote :
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bcbc (bcbc) wrote :

As a comparison, here are the logs for a 12.10 disk image install after first boot into Ubuntu (maybe there are some clues here if the Wubi log in Windows doesn't show anything of use).

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Demortes (demortes) wrote :

Wanted to comment a "me too" with my log. Install happened 04/16/2013 @ 11:15pm. Attached is my log.

One thing to note, even though I launched it from the ISO, it had to download another file. It was mounted through Windows 8 mounting mechanism.

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