Imgur application gives authentication errors.

Bug #1561901 reported by Gregory Opera
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Incomplete
Undecided
David Barth
webapps-sprint
Incomplete
Undecided
Alberto Mardegan

Bug Description

When I attempt to login with the "Imgur" application from Canonical, I am given the following error message:
There was an error message authenticating you.

The same login details work without issue elsewhere, including in the "Accounts" settings (System Settings Scope-->Accounts).

--

Reproduce:
- Download "Imgur" application from Ubuntu Store.
- Attempt to login.

Result:
- Error message "There was an error message authenticating you".

Expectation:
- To be able to login and use this application.

--

bq Aquaris E5 HD Ubuntu Edition:
* OS build number: OTA-9.1
* Ubuntu Image part: 20160217.1
* Ubuntu build description: Ubuntu 15.04 - armhf (20160217-111536)
* Device Image part: 20160108-efc96d8
* Device build description: VEGETA01A-S23A_BQ_L100EN_2010_160217
* Customization Image part: 20160111-926-36--vivid

Tags: imgur
description: updated
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

@david can you have a look

Changed in canonical-devices-system-image:
assignee: nobody → David Barth (dbarth)
status: New → Incomplete
David Barth (dbarth)
Changed in webapps-sprint:
assignee: nobody → Alberto Mardegan (mardy)
milestone: none → sprint-20
Revision history for this message
Alberto Mardegan (mardy) wrote :

I cannot reproduce it. Gregory, could you please tell me how you are authenticating? Is it using the imgur credentials, or are you logging in via facebook or some other way?

Changed in webapps-sprint:
status: New → Incomplete
Revision history for this message
Gregory Opera (gregoryopera) wrote :

I'm using just an Imgur account... But it might be an Imgur problem itself, because I seem to be having the same problem when logging-out and logging back in on the computer, too.

I even reset my password whilst further troubleshooting this and like clockwork, it was the same problem on both my smartphone and my computer.

My password is completely random, 20-characters, letters (mixed case), numbers AND symbols if you want to try and replicate the issue, but as I said, it now appears to be an Imgur issue, rather than an issue relating to this web app...

Apologies if I have wasted your time.

David Barth (dbarth)
Changed in webapps-sprint:
milestone: sprint-20 → backlog
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