cannot download files with no destination app from webapps

Bug #1560086 reported by Bill Filler on 2016-03-21
62
This bug affects 11 people
Affects Status Importance Assigned to Milestone
Canonical System Image
High
David Barth
The Webapps-core project
High
Alexandre Abreu
Ubuntu UX
High
James Mulholland
webapps-sprint
High
Alexandre Abreu
webbrowser-app (Ubuntu)
High
Alexandre Abreu

Bug Description

Using the webbrowser-app I can download any file, and will be prompted to open in an app (if apps that support that content-type exist on the system) or to download the file in the browser. The same behavior should be available webapps but is not.

Steps to reproduce:
- Open Gmail webapp
- Open a message that has an attachment of a file of unsupported type (like a .tar, .click, etc)
- click on the file to download

Expected results:
- I should be prompted to open the file in supported app or to download
- If I choose download the file should be downloaded into ~/Downloads by the webbrowser-app

Actual results:
- I am told that no apps exist to support this type of file and am not allowed to download it

Related branches

Bill Filler (bfiller) on 2016-03-21
Changed in webbrowser-app (Ubuntu):
importance: Undecided → High
assignee: nobody → Olivier Tilloy (osomon)
Changed in webapps-core:
assignee: nobody → Alexandre Abreu (abreu-alexandre)
importance: Undecided → High
Changed in canonical-devices-system-image:
assignee: nobody → Bill Filler (bfiller)
importance: Undecided → High
milestone: none → 11
Changed in canonical-devices-system-image:
status: New → Confirmed
Olivier Tilloy (osomon) wrote :

This requires input from design.

Andrea Bernabei (faenil) on 2016-03-21
Changed in ubuntu-ux:
assignee: nobody → James Mulholland (jamesmulholland)
Changed in webbrowser-app (Ubuntu):
assignee: Olivier Tilloy (osomon) → Alexandre Abreu (abreu-alexandre)
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in webbrowser-app (Ubuntu):
status: New → Confirmed

In this context, I'd like the behavior to be approved by design,

As was discussed with design & Olivier:

- the option to have the files be downloaded by the webapp in the ~/Downloads folder is not straightforward security wise
- on the contrary having the webapps "own" those downloaded files might fragment the files across apps,
- delegating to the webbrowser for downloads might be an intermediate solution but the delegation process per-se might be confusing to the user (since the browser is not strictly associated as being the owner of ~/Downloads)

Changed in ubuntu-ux:
importance: Undecided → High
Bill Filler (bfiller) wrote :

@alex/david
please update the bug with the agreed upon solution and retarget for appropriate ota

Changed in canonical-devices-system-image:
assignee: Bill Filler (bfiller) → David Barth (dbarth)
milestone: 11 → backlog
Changed in webbrowser-app (Ubuntu):
status: Confirmed → In Progress
Mateo Salta (mateo-salta) wrote :

What if you added support in the file manager app to download any file.

Changed in webapps-sprint:
milestone: none → sprint-25
assignee: nobody → Alexandre Abreu (abreu-alexandre)
importance: Undecided → High
status: New → In Progress
Paty Davila (dizzypaty) on 2016-08-26
Changed in ubuntu-ux:
status: New → Triaged
Changed in webapps-sprint:
milestone: sprint-25 → sprint-26
David Barth (dbarth) on 2016-11-02
Changed in webapps-sprint:
milestone: sprint-26 → sprint-27
David Barth (dbarth) on 2016-11-22
Changed in webapps-sprint:
milestone: sprint-27 → sprint-28
David Barth (dbarth) on 2017-01-10
Changed in webapps-sprint:
milestone: sprint-28 → sprint-29
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