| 2007-07-23 06:39:42 |
Nelson Pavlosky |
bug |
|
|
added bug |
| 2007-07-23 06:42:06 |
Nelson Pavlosky |
web: importance |
Undecided |
High |
|
| 2007-07-23 06:42:06 |
Nelson Pavlosky |
web: statusexplanation |
|
Keeping track of e-mails and keeping our response times short is very important to our organization's effectiveness and reputation. If OTRS can help, then we should test it and deploy it ASAP. |
|
| 2007-08-02 05:28:23 |
Gavin Baker |
web: status |
New |
Incomplete |
|
| 2007-08-02 05:28:23 |
Gavin Baker |
web: importance |
High |
Critical |
|
| 2007-08-02 05:28:23 |
Gavin Baker |
web: statusexplanation |
Keeping track of e-mails and keeping our response times short is very important to our organization's effectiveness and reputation. If OTRS can help, then we should test it and deploy it ASAP. |
Specifics to be discussed at strategy meeting: http://wiki.freeculture.org/2007-08-12
Incomplete until we decide specifically what we're doing -- but Critical because we know it's Very Important that we do something. |
|
| 2007-08-12 23:58:31 |
Gavin Baker |
web: status |
Incomplete |
Confirmed |
|
| 2007-08-12 23:58:31 |
Gavin Baker |
web: statusexplanation |
Specifics to be discussed at strategy meeting: http://wiki.freeculture.org/2007-08-12
Incomplete until we decide specifically what we're doing -- but Critical because we know it's Very Important that we do something. |
We decided how to use OTRS; see http://wiki.freeculture.org/2007-08-12#Notes |
|
| 2007-08-15 05:24:23 |
Asheesh Laroia |
web: status |
Confirmed |
In Progress |
|
| 2007-08-15 05:24:23 |
Asheesh Laroia |
web: statusexplanation |
We decided how to use OTRS; see http://wiki.freeculture.org/2007-08-12#Notes |
I installed OTRS, and it seems to function somewhat. We need to explore it, though.
If you want an account let me know, or maybe I'll give it OpenID magic one day. |
|
| 2010-10-04 15:47:53 |
Parker Phinney |
web: status |
In Progress |
Won't Fix |
|
