USB 3G card not working

Bug #636898 reported by igi
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Usb Modeswitch
New
Undecided
Unassigned
modemmanager (Ubuntu)
Invalid
Undecided
Unassigned
Nominated for Maverick by igi

Bug Description

Binary package hint: modemmanager

In my Natty beta1 installation, my 3G USB card does not work. It is a HUAWEI E1692 model.
The device is not recognized.
The LED in the card to show the connection status is blinking (meaning the card is powered and the connection is down).
I cannot even run the program to manage the connection (a proprietary one from the installation partition) from the menu.

Even following instructions at comment #6 the device is not recognized on Natty beta1.

Revision history for this message
igi (igor-cali) wrote :
Revision history for this message
madbiologist (me-again) wrote :

Does updating udev as described in the "Known issues" section of the Maverick beta release notes at http://www.ubuntu.com/testing/maverick/beta fix the problem?

Changed in modemmanager (Ubuntu):
status: New → Incomplete
Revision history for this message
igi (igor-cali) wrote :

@madbiologist: I need some additional hints.
The only udev version available in my package manager is 162-1, which is higher than the one proposed on http://www.ubuntu.com/testing/maverick/beta, shall I add any PPA to downgrade it?
Anyway, I tried to retry the 3G card. Some minutes after the hotplug, a new modemmanager crash happened (see https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/640094).
Thank you in advance!

Revision history for this message
madbiologist (me-again) wrote :

No, that's OK. Don't downgrade udev. The answer to my question in comment #2 is obviously "No".

Are usb-modeswitch and usb-modeswitch-data fully up to date? (What versions do you have?)

igi (igor-cali)
Changed in modemmanager (Ubuntu):
status: Incomplete → Confirmed
igi (igor-cali)
description: updated
Revision history for this message
igi (igor-cali) wrote : Dependencies.txt

apport information

tags: added: apport-collected
description: updated
description: updated
Revision history for this message
igi (igor-cali) wrote :
Changed in modemmanager (Ubuntu):
status: Confirmed → Invalid
igi (igor-cali)
tags: added: natty
description: updated
description: updated
Revision history for this message
jpedros2@xtec.cat (jpedros2-xtec) wrote :

Same problem in Natty Beta 1
Best Regards,
Jesús.

Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

jpedros, please open a separate bug using 'ubuntu-bug modemmanager' just in case this is a different problem.
Thanks!

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