| 2009-07-09 07:54:46 |
Vish |
bug |
|
|
added bug |
| 2009-07-09 07:54:46 |
Vish |
attachment added |
|
Idea Mockup.png http://launchpadlibrarian.net/28841724/Idea%20Mockup.png |
|
| 2009-07-09 07:58:37 |
Vish |
attachment added |
|
ALL OS- restart-required-trans.png http://launchpadlibrarian.net/28841783/ALL%20OS-%20restart-required-trans.png |
|
| 2009-07-09 07:59:58 |
Vish |
description |
The present End-of-process Update Manager Dialogue windows are highly scary and almost border on warning for an average user.
The present word used are:
------------------------------
Restart Required
In order to complete the update of your system it needs to be restarted.
Restart Later Restart Now
------------------------------
Which is totally wrong! Because:
1: the update doesnt *Require* or *need* a restart,The update has been performed and is over , it is just that in order to use the new updated version , we have to restart the system. The words 'Require' and 'need' , imply that it is almost necessary to perform a restart for the system to work properly.
2: there is no warning of the user to save & close all running apps.
3: missing punctuations, needs to be "... system , it needs..."
4: For users coming from Windows a restart is a scary/warning word , because in windows if the restart is not done immediately , apps/system do not work properly and has greater chances of crash/hang. Which is *totally not the case in Linux* .
5: Further of system working properly is that , when the user dismisses the restart dialogue , he *can update* his system before the restart.
6: Lack of the warning/confirmation to save work causes risk of the user loosing work over accidental clicks,
Because the button to 'Restart Now' is placed on the right , which is the location where users commonly click "Close"
Papercut Solution:
Reword the dialogues, so that the *word Restart is not used* for any system restart dialogues.
-----------------
The system has been updated :
The updated version will be used on the next startup.
Do you want to:
Use Latest version Continue Working
-----------------
I have attached a mockup of the idea:
Note:
1: the use of the present icon for a pleasant experience [An idea proposed by David Siegel]
2: Deliberate switch of the buttons , So that the continue working option is located on the right, which is the location of all the 'Close' buttons. This allows the user to not worry too much about the update, and to continue working.
When the user selects the Use Latest version option he is taken to the dialogue:
-----------------
Kindly save all your work and close all running apps.
The system will start afresh.
Once you have saved all your work, press "OK" , to start afresh.
NO OK
------------------
If the user selects NO , he is taken back to the System updated dialogue. where he can dismiss the dialogue.
SideNote :
This is a deliberate attempt to reword "Restart" the of *system reboot* to something pleasant because , of the risk users face in other OS , which do not exist in Linux. So that the use does not worry that he has to restart and use the system
Restart of firefox/any other app is not the issue mentioned here. |
The present End-of-process Update Manager Dialogue windows are highly scary and almost border on warning for an average user.
The present word used are:
------------------------------
Restart Required
In order to complete the update of your system it needs to be restarted.
Restart Later Restart Now
------------------------------
Which is totally wrong! Because:
1: the update doesnt *Require* or *need* a restart,The update has been performed and is over , it is just that in order to use the new updated version , we have to restart the system. The words 'Require' and 'need' , imply that it is almost necessary to perform a restart for the system to work properly.
2: there is no warning of the user to save & close all running apps.
3: missing punctuations, needs to be "... system , it needs..."
4: For users coming from Windows a restart is a scary/warning word , because in windows if the restart is not done immediately , apps/system do not work properly and has greater chances of crash/hang. Which is *totally not the case in Linux* .
5: Further of system working properly is that , when the user dismisses the restart dialogue , he *can update* his system before the restart.
6: Lack of the warning/confirmation to save work causes risk of the user loosing work over accidental clicks,
Because the button to 'Restart Now' is placed on the right , which is the location where users commonly click "Close"
Papercut Solution:
Reword the dialogues, so that the *word Restart is not used* for any system restart dialogues.
-----------------
The system has been updated :
The updated version will be used on the next startup.
Do you want to:
Use Latest version Continue Working
-----------------
I have attached a mockup of the idea:
Note:
1: the use of the present icon for a pleasant experience [An idea proposed by David Siegel]
2: Deliberate switch of the buttons , So that the continue working option is located on the right, which is the location of all the 'Close' buttons. This allows the user to not worry too much about the update, and to continue working.
When the user selects the Use Latest version option he is taken to the dialogue:
-----------------
Kindly save all your work and close all running apps.
The system will start afresh.
Once you have saved all your work, press "OK" , to start afresh.
OK NO
------------------
If the user selects NO , he is taken back to the System updated dialogue. where he can dismiss the dialogue.
SideNote :
This is a deliberate attempt to reword "Restart" the of *system reboot* to something pleasant because , of the risk users face in other OS , which do not exist in Linux. So that the use does not worry that he has to restart and use the system
Restart of firefox/any other app is not the issue mentioned here. |
|
| 2009-07-09 08:04:49 |
Vish |
attachment added |
|
Seruity Updates.png http://launchpadlibrarian.net/28841929/Seruity%20Updates.png |
|
| 2009-07-09 08:05:29 |
Vish |
hundredpapercuts: status |
New |
Confirmed |
|
| 2009-07-09 08:07:13 |
Vish |
bug task added |
|
update-manager |
|
| 2009-07-09 08:41:07 |
Vish |
description |
The present End-of-process Update Manager Dialogue windows are highly scary and almost border on warning for an average user.
The present word used are:
------------------------------
Restart Required
In order to complete the update of your system it needs to be restarted.
Restart Later Restart Now
------------------------------
Which is totally wrong! Because:
1: the update doesnt *Require* or *need* a restart,The update has been performed and is over , it is just that in order to use the new updated version , we have to restart the system. The words 'Require' and 'need' , imply that it is almost necessary to perform a restart for the system to work properly.
2: there is no warning of the user to save & close all running apps.
3: missing punctuations, needs to be "... system , it needs..."
4: For users coming from Windows a restart is a scary/warning word , because in windows if the restart is not done immediately , apps/system do not work properly and has greater chances of crash/hang. Which is *totally not the case in Linux* .
5: Further of system working properly is that , when the user dismisses the restart dialogue , he *can update* his system before the restart.
6: Lack of the warning/confirmation to save work causes risk of the user loosing work over accidental clicks,
Because the button to 'Restart Now' is placed on the right , which is the location where users commonly click "Close"
Papercut Solution:
Reword the dialogues, so that the *word Restart is not used* for any system restart dialogues.
-----------------
The system has been updated :
The updated version will be used on the next startup.
Do you want to:
Use Latest version Continue Working
-----------------
I have attached a mockup of the idea:
Note:
1: the use of the present icon for a pleasant experience [An idea proposed by David Siegel]
2: Deliberate switch of the buttons , So that the continue working option is located on the right, which is the location of all the 'Close' buttons. This allows the user to not worry too much about the update, and to continue working.
When the user selects the Use Latest version option he is taken to the dialogue:
-----------------
Kindly save all your work and close all running apps.
The system will start afresh.
Once you have saved all your work, press "OK" , to start afresh.
OK NO
------------------
If the user selects NO , he is taken back to the System updated dialogue. where he can dismiss the dialogue.
SideNote :
This is a deliberate attempt to reword "Restart" the of *system reboot* to something pleasant because , of the risk users face in other OS , which do not exist in Linux. So that the use does not worry that he has to restart and use the system
Restart of firefox/any other app is not the issue mentioned here. |
The present End-of-process Update Manager Dialogue windows are highly scary and almost border on warning for an average user.
The present word used are:
------------------------------
Restart Required
In order to complete the update of your system it needs to be restarted.
Restart Later Restart Now
------------------------------
Which is totally wrong! Because:
1: the update doesnt *Require* or *need* a restart,The update has been performed and is over , it is just that in order to use the new updated version , we have to restart the system. The words 'Require' and 'need' , imply that it is almost necessary to perform a restart for the system to work properly.
2: there is no warning of the user to save & close all running apps.
3: missing punctuations, needs to be "... system , it needs..."
4: For users coming from Windows a restart is a scary/warning word , because in windows if the restart is not done immediately , apps/system do not work properly and has greater chances of crash/hang. Which is *totally not the case in Linux* .
5: Further of system working properly is that , when the user dismisses the restart dialogue , he *can update* his system before the restart.
6: Lack of the warning/confirmation to save work causes risk of the user loosing work over accidental clicks,
Because the button to 'Restart Now' is placed on the right , which is the location where users commonly click "Close"
Papercut Solution:
Reword the dialogues, so that the *word Restart is not used* for any system restart dialogues.
-----------------
The system has been updated :
The updated version will be used on the next startup.
Do you want to:
Use Latest version Continue Working
-----------------
I have attached a mockup of the idea:
Note:
1: the use of the present icon for a pleasant experience [An idea proposed by David Siegel]
2: Deliberate switch of the buttons , So that the continue working option is located on the right, which is the location of all the 'Close' buttons. This allows the user to not worry too much about the update, and to continue working.
When the user selects the Use Latest version option he is taken to the dialogue:
-----------------
Kindly save all your work and close all running apps.
The system will start afresh.
Once you have saved all your work, press "OK" , to start afresh.
OK NO
------------------
If the user selects NO , he is taken back to the System updated dialogue. where he can dismiss the dialogue.
SideNote :
This is a deliberate attempt to reword "Restart" the of *system reboot* to something pleasant because the risk, users face in other OS , do not exist in Linux. So that the user does not worry that he has to restart least he might break something.
Restart of firefox/any other app is not the issue mentioned here. |
|
| 2009-07-10 05:20:57 |
Vish |
attachment added |
|
Screenshot-4.png http://launchpadlibrarian.net/28867657/Screenshot-4.png |
|
| 2009-07-15 13:40:22 |
Vish |
summary |
Pleasant Updates for Karmic |
'Restart Required' alert is poorly worded and misleading |
|
| 2009-07-19 17:38:30 |
Vish |
description |
The present End-of-process Update Manager Dialogue windows are highly scary and almost border on warning for an average user.
The present word used are:
------------------------------
Restart Required
In order to complete the update of your system it needs to be restarted.
Restart Later Restart Now
------------------------------
Which is totally wrong! Because:
1: the update doesnt *Require* or *need* a restart,The update has been performed and is over , it is just that in order to use the new updated version , we have to restart the system. The words 'Require' and 'need' , imply that it is almost necessary to perform a restart for the system to work properly.
2: there is no warning of the user to save & close all running apps.
3: missing punctuations, needs to be "... system , it needs..."
4: For users coming from Windows a restart is a scary/warning word , because in windows if the restart is not done immediately , apps/system do not work properly and has greater chances of crash/hang. Which is *totally not the case in Linux* .
5: Further of system working properly is that , when the user dismisses the restart dialogue , he *can update* his system before the restart.
6: Lack of the warning/confirmation to save work causes risk of the user loosing work over accidental clicks,
Because the button to 'Restart Now' is placed on the right , which is the location where users commonly click "Close"
Papercut Solution:
Reword the dialogues, so that the *word Restart is not used* for any system restart dialogues.
-----------------
The system has been updated :
The updated version will be used on the next startup.
Do you want to:
Use Latest version Continue Working
-----------------
I have attached a mockup of the idea:
Note:
1: the use of the present icon for a pleasant experience [An idea proposed by David Siegel]
2: Deliberate switch of the buttons , So that the continue working option is located on the right, which is the location of all the 'Close' buttons. This allows the user to not worry too much about the update, and to continue working.
When the user selects the Use Latest version option he is taken to the dialogue:
-----------------
Kindly save all your work and close all running apps.
The system will start afresh.
Once you have saved all your work, press "OK" , to start afresh.
OK NO
------------------
If the user selects NO , he is taken back to the System updated dialogue. where he can dismiss the dialogue.
SideNote :
This is a deliberate attempt to reword "Restart" the of *system reboot* to something pleasant because the risk, users face in other OS , do not exist in Linux. So that the user does not worry that he has to restart least he might break something.
Restart of firefox/any other app is not the issue mentioned here. |
The present End-of-process Update Manager Dialogue windows are highly scary and almost border on warning for an average user.
The present word used are:
------------------------------
Restart Required
In order to complete the update of your system it needs to be restarted.
Restart Later Restart Now
------------------------------
Which is totally wrong! Because:
1. The update installation does not Require or need a restart ,The update has been performed and is over , it is just , in order to use the new updated version , we have to restart the system. The words 'Require' and 'need' , imply that it is almost necessary to perform a restart for the system to work properly.
2. There is no warning of the user to save his work.Lack of the warning/confirmation to save work causes risk of the user loosing work over accidental clicks, Because the button to 'Restart Now' is placed on the right , which is the location where users commonly click "Close" [Inspite of the right side being the location of the affimative button ]. But we need the affirmative action to focus on the users work.[Session management can restore the apps but there is considerable risk of loss of work]
3. For users coming from Windows a restart is a scary/warning word , because in windows if the restart is not done immediately , apps/system do not work properly and has greater chances of crash/hang. Which is not the case in Linux .
*Any word with a prefix "re" is an indication of repetition. Psychologically , any repetition is never a pleasant feeling , rather a frustration
4. Improper wording of the dialogue, Lacks punctuation and unnecessary long sentences.
5. The security updates dialogue is even longer!
Papercut Solution:
Reword the dialogues, Use as few words as possible and that the *word Restart is not used* for any system restart dialogues. |
|
| 2009-08-13 06:58:43 |
Vish |
hundredpapercuts: importance |
Undecided |
Low |
|
| 2009-08-13 06:58:43 |
Vish |
hundredpapercuts: status |
Confirmed |
Triaged |
|
| 2009-08-13 06:58:43 |
Vish |
hundredpapercuts: milestone |
|
round-10 |
|
| 2009-08-13 06:58:43 |
Vish |
hundredpapercuts: assignee |
|
Matthew Paul Thomas (mpt) |
|
| 2009-08-26 09:51:37 |
Matthew Paul Thomas |
description |
The present End-of-process Update Manager Dialogue windows are highly scary and almost border on warning for an average user.
The present word used are:
------------------------------
Restart Required
In order to complete the update of your system it needs to be restarted.
Restart Later Restart Now
------------------------------
Which is totally wrong! Because:
1. The update installation does not Require or need a restart ,The update has been performed and is over , it is just , in order to use the new updated version , we have to restart the system. The words 'Require' and 'need' , imply that it is almost necessary to perform a restart for the system to work properly.
2. There is no warning of the user to save his work.Lack of the warning/confirmation to save work causes risk of the user loosing work over accidental clicks, Because the button to 'Restart Now' is placed on the right , which is the location where users commonly click "Close" [Inspite of the right side being the location of the affimative button ]. But we need the affirmative action to focus on the users work.[Session management can restore the apps but there is considerable risk of loss of work]
3. For users coming from Windows a restart is a scary/warning word , because in windows if the restart is not done immediately , apps/system do not work properly and has greater chances of crash/hang. Which is not the case in Linux .
*Any word with a prefix "re" is an indication of repetition. Psychologically , any repetition is never a pleasant feeling , rather a frustration
4. Improper wording of the dialogue, Lacks punctuation and unnecessary long sentences.
5. The security updates dialogue is even longer!
Papercut Solution:
Reword the dialogues, Use as few words as possible and that the *word Restart is not used* for any system restart dialogues. |
When updates that require a restart have finished installing, an alert appears saying:
------------------------------
Restart Required
In order to complete the update of your system it needs to be restarted.
Restart Later Restart Now
------------------------------
The main text of this alert is clumsy. Instead, it should say: "The computer needs to restart to finish installing updates. Do you want to restart it now?" |
|
| 2009-08-26 09:51:41 |
Matthew Paul Thomas |
summary |
'Restart Required' alert is poorly worded and misleading |
'Restart Required' alert is poorly worded |
|
| 2009-08-26 09:51:56 |
Matthew Paul Thomas |
hundredpapercuts: assignee |
Matthew Paul Thomas (mpt) |
|
|
| 2009-08-26 23:19:19 |
David Siegel |
hundredpapercuts: milestone |
round-10 |
round-9 |
|
| 2009-09-10 10:03:52 |
Scott Ritchie |
affects |
update-manager |
update-notifier |
|
| 2009-09-10 10:03:52 |
Scott Ritchie |
update-notifier: status |
New |
In Progress |
|
| 2009-09-10 10:03:52 |
Scott Ritchie |
update-notifier: assignee |
|
Scott Ritchie (scottritchie) |
|
| 2009-09-10 10:27:14 |
Scott Ritchie |
branch linked |
|
lp:~scottritchie/update-notifier/new-reboot-text |
|
| 2009-09-10 15:42:20 |
Michael Vogt |
update-notifier: status |
In Progress |
Fix Committed |
|
| 2009-09-10 15:44:09 |
Launchpad Janitor |
branch linked |
|
lp:update-notifier |
|
| 2009-09-11 12:31:51 |
Vish |
hundredpapercuts: status |
Triaged |
Fix Released |
|
| 2009-12-05 03:49:08 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/update-notifier |
|
| 2010-01-02 07:00:03 |
Vish |
update-notifier: status |
Fix Committed |
Fix Released |
|
| 2010-01-02 07:00:03 |
Vish |
update-notifier: assignee |
Scott Ritchie (scottritchie) |
|
|
