Comment 0 for bug 993002

Revision history for this message
Rafael Jacobo Hidalgo Urbino (rjhidalgo-s) wrote :

When we install Ubuntu 12.04 in Cuba we use Cuba as our location during the install process, but once installed the system, we log in it and the first thing we receive is an error message that tell us that Ubuntu has found an error and we need to restart the computer, but if we expand the report we can see that the trouble is in Unity video lens.

So I launched unity video lens from the terminal:

python /usr/lib/unity-lens-video/unity-lens-video

and it prints this message:
ValueError: unknown locale: es_CU

the problem is that in unity-lense-video code there is a step that try to recognize de best language for the actual user and it seems that ES_CU language is not found. Because of this error everyone that has installed Ubuntu 12.04 and slected Cuba as country should have received this message too.

I found a solution for me, I edited my user settings, so I changed my language to English from EE.UU, then I restarted the computer and when I login again Unity viodeo lens works fine. Then I changed my language again to Spanish form Spain, and my Video lens works fine, so the problem is with the language ES_CU, I think that this language has not been created yet and this is the cause of this problem.

Steps to see the bug:
1- Install Ubuntu and select Cuba as your country in the installation process.
2- Once installed go to the video lens, It should not work fine.

Greetings, me. Sorry about my English, I just want to tell you what is happening on my country when we install Ubuntu 12.04.