Comment 3 for bug 1667377

Revision history for this message
Robert Tari (robert-tari) wrote : Re: [Bug 1667377] Re: unity-mail does not open

Please watch your mail (or this page), there will be an update in the next
20-30 minutes. After that, do:

sudo apt-get update
sudo apt-get upgrade

...and report back.

Thanks.

On 23 February 2017 at 19:08, EmT24jkRV <email address hidden> wrote:

> Hi Robert,
>
> thanks for your answer. This solved my original problem, i.e. the
> problem that I cannot open settings for unity-mail. However, I
> encountered another problem now.
>
> When trying to setup a new account, I put everything correctly, then
> press Connect (it connects) but then Apply button does not do anything.
>
> I get an error:
>
> Traceback (most recent call last):
> File "/usr/share/unity-mail/UnityMail/application.py", line 515, in
> on_dialog_response
> self.load_data_from_dicts()
> File "/usr/share/unity-mail/UnityMail/application.py", line 541, in
> load_data_from_dicts
> self.onClear(None)
> File "/usr/share/unity-mail/UnityMail/application.py", line 274, in
> onClear
> self.set_launcher_count(0)
> File "/usr/share/unity-mail/UnityMail/application.py", line 1010, in
> set_launcher_count
> self.launcher.set_property('count', nCount)
> AttributeError: 'NoneType' object has no attribute 'set_property'
>
>
> (same for Gmail and Outlook)
>
> Should I make a new bug report for this?
>
>
> Cheers,
> EmT24jkRV
>
> --
> You received this bug notification because you are a bug assignee.
> Matching subscriptions: Robert Tari
> https://bugs.launchpad.net/bugs/1667377
>
> Title:
> unity-mail does not open
>
> Status in Unity Mail:
> Incomplete
>
> Bug description:
> Cannot open Unity-mail settings via messages indicator applet (Ubuntu
> 16.04)
>
> 1. The app has stopped working with new versions (1.5.4 was last working
> version),
> 2. Re-installed the program - didn't help
> 3. Changed account from Outlook to GMail and now the app does not even
> open
> 4. terminal output for 'unity-mail':
>
> Unity-Mail: ERROR: Exception occured: b'[AUTHENTICATIONFAILED] Invalid
> credentials (Failure)'
> Unity-Mail: CRITICAL: Invalid account data provided for connection "
> <email address hidden>", exiting
>
> 5. cannot open unity-mail settings to change anything
>
> System: 16.04 Ubuntu, Dell XPS 13 9560.
>
> P.S. is there a way to get old 1.5.4 version?
>
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>