"Installing C++ runtime" hangs indefinitely
Bug #989749 reported by
Peter Mellett
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Windows Installer |
Fix Committed
|
Undecided
|
Unassigned |
Bug Description
Platform: Windows 7 x64 SP1
Installer: ubuntuone-
Expected Behaviour: Install Ubuntu One client
Problem: Ubuntu one client hangs indefinitely at "Installing C++ runtime" with no error messages or entries in Event Viewer. My PC is behind a proxy that is set at system and environment variable level (for git).
There is no useful feedback, program was left in its hanging state for 5 hours today with no change.
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Hi Peter,
Do you have any logs in AppData\ Local\xdg\ cache\ubuntuone \log ? If so, could you please attach them to this report?
The proxy is not yet supported on that version you are installing. That might be part of the problem. Soon we will release a new version for windows with proxy support.
Thanks a lot for your report.