can not download file.

Bug #871172 reported by jinyutao
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Windows Installer
Confirmed
Undecided
Ubuntu One Client Engineering team

Bug Description

ENV:
OS:Windows XP SP3 Japanese
APP: ubuntu one client 2.0.1

question:
In OS Japanese,if I want to sync some files which their file-names include Chinese characters, the first one with Chinese file-name can be downloaded,but its file-name is characters can not be identified.The rests can not be download at all.

Tags: desktop+
Revision history for this message
jinyutao (jinyutao) wrote :

If I use to [Applocal] ,and setting language to Chinese ,to run ubuntuone-installer-qt.exe.
the file that include Chinese characters,is downloaded.

Revision history for this message
Leo Arias (elopio) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu One better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu One since that time you reported the bug, and we have solved some encoding issues, so your problem may have been fixed with some of the updates. It would help us a lot if you could test it on the latest version of the program.

Changed in ubuntuone-windows-installer:
status: New → Incomplete
Revision history for this message
Leo Arias (elopio) wrote :

I'm closing this bug because a lot of time has passed without an answer. If you can give us the information requested, please reopen it.

thanks.

Changed in ubuntuone-windows-installer:
status: Incomplete → Invalid
Revision history for this message
jinyutao (jinyutao) wrote :
Download full text (23.0 KiB)

I am sorry to tell you, THE bug which I submitted before still exist in ubuntu one client 3.0.2b.
You can try these rountines below to preview this bug.

1)Create those files. please pay attention to filenames, and make sure they are exactely the same
2011 年 5月软考系统集成项目管理工程师考试上午试题答案 .doc
6.35GVOB版.torrent
祖玛完全版.zip
系统集成项目管理工程师教程.pdf
集成考试相关标准及讲义答案.zip
搜神记.zip

2)Those are corresponding UTF-8 code

2011+%e5%b9%b4+5%e6%9c%88%e8%bd%af%e8%80%83%e7%b3%bb%e7%bb%9f%e9%9b%86%e6%88%90%e9%a1%b9%e7%9b%ae%e7%ae%a1%e7%90%86%e5%b7%a5%e7%a8%8b%e5%b8%88%e8%80%83%e8%af%95%e4%b8%8a%e5%8d%88%e8%af%95%e9%a2%98%e7%ad%94%e6%a1%88+.doc
6.35GVOB%e7%89%88.torrent
%e7%a5%96%e7%8e%9b%e5%ae%8c%e5%85%a8%e7%89%88.zip
%e7%b3%bb%e7%bb%9f%e9%9b%86%e6%88%90%e9%a1%b9%e7%9b%ae%e7%ae%a1%e7%90%86%e5%b7%a5%e7%a8%8b%e5%b8%88%e6%95%99%e7%a8%8b.pdf
%e9%9b%86%e6%88%90%e8%80%83%e8%af%95%e7%9b%b8%e5%85%b3%e6%a0%87%e5%87%86%e5%8f%8a%e8%ae%b2%e4%b9%89%e7%ad%94%e6%a1%88.zip
%e6%90%9c%e7%a5%9e%e8%ae%b0.zip

3)Synchronize those files to ubuntu one on ubuntu 10.04 or 12.04(LOCALE="zh_CN.UTF-8")
4)Shitch to WINXP(Simplified Chinese version)
5)Try to download those files by ubuntu one client. but FAILED

6)Following Logs:

syncdaemon-exceptions.log:
2012-09-11 10:04:08,312 - ubuntuone.SyncDaemon.sync - ERROR - T:LOCAL:F c0458909-a75c-4af2-8f0f-9b0f1c685b05 ['root'::'a3271f90-41b2-490d-b833-2bdfddb3b7cd'] ''Ubuntu One\\2011 \xe5\xb9? 5\xe6\x9c\x88\xe8\xbd\xaf\xe8\x80\x83\xe7\xb3\xbb\xe7\xbb\x9f\xe9\x9b\x86\xe6\x88\x90\xe9\xa1\xb9\xe7\x9b\xae\xe7\xae\xa1\xe7\x90\x86\xe5\xb7\xa5\xe7\xa8\x8b\xe5\xb8\x88\xe8\x80\x83\xe8\xaf\x95\xe4\xb8\x8a\xe5\x8d\x88\xe8\xaf\x95\xe9\xa2\x98\xe7\xad\x94\xe6\xa1\x88 .doc'' | Executing ACTION_FUNC 'get_file' gave an exception: AssertionError("Path 'C:\\\\Documents and Settings\\\\Administrator\\\\Local Settings\\\\Application Data\\\\xdg\\\\cache\\\\ubuntuone\\\\partials\\\\c0458909-a75c-4af2-8f0f-9b0f1c685b05.u1partial.2011 \\xe5\\xb9? 5\\xe6\\x9c\\x88\\xe8\\xbd\\xaf\\xe8\\x80\\x83\\xe7\\xb3\\xbb\\xe7\\xbb\\x9f\\xe9\\x9b\\x86\\xe6\\x88\\x90\\xe9\\xa1\\xb9\\xe7\\x9b\\xae\\xe7\\xae\\xa1\\xe7\\x90\\x86\\xe5\\xb7\\xa5\\xe7\\xa8\\x8b\\xe5\\xb8\\x88\\xe8\\x80\\x83\\xe8\\xaf\\x95\\xe4\\xb8\\x8a\\xe5\\x8d\\x88\\xe8\\xaf\\x95\\xe9\\xa2\\x98\\xe7\\xad\\x94\\xe6\\xa1\\x88 .doc' should be encoded with utf8.",)
Traceback (most recent call last):
  File "ubuntuone\syncdaemon\fsm\fsm.pyc", line 157, in on_event
  File "ubuntuone\syncdaemon\sync.pyc", line 477, in get_file
  File "ubuntuone\syncdaemon\filesystem_manager.pyc", line 1083, in create_partial
  File "ubuntuone\syncdaemon\filesystem_manager.pyc", line 1053, in _check_partial
  File "ubuntuone\platform\windows\os_helper.pyc", line 392, in inner
  File "ubuntuone\platform\windows\os_helper.pyc", line 242, in get_windows_valid_path
  File "ubuntuone\platform\windows\os_helper.pyc", line 200, in assert_syncdaemon_path
AssertionError: Path 'C:\\Documents and Settings\\Administrator\\Local Settings\\Application Data\\xdg\\cache\\ubuntuone\\partials\\c0458909-a75c-4af2-8f0f-9b0f1c685b05.u1partial.2011 \xe5\xb9? 5\xe6\x9c\x88\xe8\xbd\xaf\xe8\x80\x83\xe7\xb3\xbb\xe7\xbb\x9f\xe9\x9b\x86\xe6\x88\x90\xe9\xa1\xb9\xe7\x9b\xae\xe7\xae\xa...

Changed in ubuntuone-windows-installer:
status: Invalid → Incomplete
jinyutao (jinyutao)
Changed in ubuntuone-windows-installer:
status: Incomplete → New
Revision history for this message
Leo Arias (elopio) wrote :

Thanks for attaching the logs. I'll mark this as confirmed so developers can take a look at it.

Changed in ubuntuone-windows-installer:
status: New → Confirmed
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
tags: added: desktop+
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