Debit card transaction renewal may not work - need to notify the users.
Bug #656831 reported by
Roman Yepishev
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Servers |
Confirmed
|
Medium
|
Unassigned |
Bug Description
Usually users who use debit cards will not be able to have their subscription automatically renewed.
We should inform the users on our web site about such possibility.
visibility: | private → public |
tags: | added: payments-m |
Changed in ubuntuone-servers: | |
assignee: | Registry Administrators (registry) → nobody |
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The message that is sent to the users when their renewal transaction fails says this:
Your regular payment for Ubuntu One services has failed. We understand that this might be for a variety of reasons - your credit card may have expired or been cancelled.
It should have additional line about debit cards.