OOPS-ID-1662appserverZaIJaGeDDHIJGEffIJDEHCBJIbIefcEHC38409

[David Reid]

I attempted to sign up for the paid version of Ubuntu one. I then attempted to follow the instructions to gain access to the cloud. I click on Ubuntu One in the Me menu as instructed. The panel opens. It shows disconnected and no access. The instructions indicate that I should get a web page to login and add the local machine. I never get any page. I click on Manage Account in Ubuntu One panel. A web page opens and blows up. I still have no access I'm just out $10. Ubuntu One still shows disconnected. I have no access to any of the services.

How do i get my money back?

Oops-Id: 1662appserverZaIJaGeDDHIJGEffIJDEHCBJIbIefcEHC38409
Exception-Type: TransactionRollbackError
Exception-Value: could not serialise access due to concurrent update
Date: 2010-07-20T05:19:28.546208+00:00
Branch: ubunet-rev-2933
Revision: 2933
Last-Update: 2010-07-16 18:58:33 +0100
URL: /auth/complete/
HTTP-Status: 500
Duration: 0.859188079834

[Matt Griffin (mattgriffin)]

David - Are you still having this issue with signing up to the paid plan? Thanks.

[Roman Yepishev (rye)]

Thank you for taking the time to report this bug and helping to make Ubuntu One better. This particular bug has already been reported and is a duplicate of bug 610388, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.