503: files.one.ubuntu.com

Bug #593331 reported by brankooo
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One Servers
Confirmed
Undecided
Unassigned

Bug Description

PLease my upload img sharing and wiev img and error

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Apache/2.2.8 (Ubuntu) mod_python/3.3.1 Python/2.5.2 mod_ssl/2.2.8 OpenSSL/0.9.8g Server at files.one.ubuntu.com Port 80

Revision history for this message
brankooo (brankooo) wrote :
Download full text (6.1 KiB)

my syncdeamon log

2010-06-13 15:06:56,426 - ubuntuone.SyncDaemon.fsm - INFO - loading updated metadata
2010-06-13 15:06:56,511 - ubuntuone.SyncDaemon.fsm - INFO - initialized: idx_path: 5, idx_node_id: 5, shares: 2
2010-06-13 15:06:56,512 - ubuntuone.SyncDaemon.GeneralINotProc - INFO - Ignoring files: ['\\A#.*\\Z', '\\A.*~\\Z', '\\A.*\\.py[oc]\\Z', '\\A.*\\.sw[nop]\\Z', '\\A.*\\.swpx\\Z', '\\A\\..*\\.tmp\\Z']
2010-06-13 15:06:56,513 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue: _hasher started
2010-06-13 15:06:57,120 - ubuntuone.SyncDaemon.DBus - INFO - DBusInterface initialized.
2010-06-13 15:06:57,120 - ubuntuone.SyncDaemon.Main - INFO - Using '/home/valsin/Ubuntu One' as root dir
2010-06-13 15:06:57,120 - ubuntuone.SyncDaemon.Main - INFO - Using '/home/valsin/.local/share/ubuntuone/syncdaemon' as data dir
2010-06-13 15:06:57,120 - ubuntuone.SyncDaemon.Main - INFO - Using '/home/valsin/.local/share/ubuntuone/shares' as shares root dir
2010-06-13 15:06:57,121 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: <State: 'INIT' (queues IDLE connection 'Not User Not Network')>; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1 miss=5) ----
2010-06-13 15:06:57,121 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan starting...
2010-06-13 15:06:57,121 - ubuntuone.SyncDaemon.local_rescan - INFO - start scan all volumes
2010-06-13 15:06:57,160 - ubuntuone.SyncDaemon.local_rescan - INFO - processing trash
2010-06-13 15:06:57,162 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan finished!
2010-06-13 15:06:57,162 - ubuntuone.SyncDaemon.Main - INFO - hash queue empty. We are ready!
2010-06-13 15:08:57,121 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: <State: 'READY' (queues IDLE connection 'Not User With Network')>; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=7 miss=5) ----
2010-06-13 15:09:40,101 - ubuntuone.SyncDaemon.ActionQueue - INFO - Connection started to host fs-1.one.ubuntu.com, port 443.
2010-06-13 15:09:40,308 - ubuntuone.SyncDaemon.ActionQueue - INFO - Connection made.
2010-06-13 15:09:40,308 - ubuntuone.SyncDaemon.StorageClient - INFO - Connection made.
2010-06-13 15:09:40,798 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request 'protocol_version' finished OK.
2010-06-13 15:09:40,949 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request 'caps_raising_if_not_accepted' finished OK.
2010-06-13 15:09:41,097 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request 'caps_raising_if_not_accepted' finished OK.
2010-06-13 15:09:41,810 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request 'oauth_authenticate' finished OK.
2010-06-13 15:09:42,362 - ubuntuone.SyncDaemon.ActionQueue - INFO - Server rescan: will query 5 objects
2010-06-13 15:09:43,477 - ubuntuone.SyncDaemon.sync - INFO - T:SERVER:T 81a773e1-89f1-4ec8-8325-d9ef6f21ac3c ['root'::'50ff5fb6-461d-4d84-8a23-f15025018238'] ''/home/valsin/Ubuntu One'' | Called get_dir (In: T:NONE:T)
2010-06-13 15:09:44,025 - ubuntuone.SyncDaemon.ActionQueue - INFO - The request '_get_root_and_query' finished OK.
2010-06-13 15:09:47,825 - ubuntuone.SyncDaemon.sync - INFO - T:NONE:T 81a773e1-89f1-4ec8-8325-d9ef6f21ac3c ['root'::'50ff5fb6-461d-4d84-8a23-f15025018238'] ''/h...

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visibility: private → public
Revision history for this message
Dimitri John Ledkov (xnox) wrote :

Happens with all files on my ubuntu one account: images/non-images, shared/non-shared, new/old.

Changed in ubuntuone-servers:
status: New → Confirmed
summary: - Uplaod images
+ 503: files.one.ubuntu.com
Revision history for this message
Roman Yepishev (rye) wrote :

@Dmitrijs, this particular issue was fixed for now, but the work is ongoing to prevent the outage from happening in the future.

Revision history for this message
Paul Sladen (sladen) wrote :

Roman: it's probably useful to say /what/ the issue was and/or like to a full explanation of what happened, or an appropriate commit/bug report closure.

Revision history for this message
Roman Yepishev (rye) wrote :

Paul, we're experiencing a memory leak with the upload/download webserver. We're working on fixing the problem, but for now the process was restarted.

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