Comment 14 for bug 571548

Geoff123: File sync between the Ubuntu One cloud and your desktop is currently very slow. This is noted on our Status page: https://wiki.ubuntu.com/UbuntuOne/Status#Files

In addition to purchased music, this affects all files that customers are trying to sync. The issue lies on our servers and we're close to a solution. Workarounds on your desktop for this problem will probably not work.

In the meantime, purchased songs should be available for download from your personal cloud at https://one.ubuntu.com/files immediately after purchase. It's not ideal, but it will allow you to get your purchased music until we fix the slow file sync issue.