I can't connect to ubuntu one

Bug #538067 reported by maxpowel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Servers
Confirmed
Undecided
Unassigned
ubuntuone-client (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

When I try to connect to ubuntu one I am always sent to the "Confirm Computer Access" page. I have confirmed my computer a lot of times.

ProblemType: Bug
.home.alvarito..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.alvarito..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = 0
 write_limit = 0
 on = False
.home.alvarito..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
Date: Fri Mar 12 13:53:20 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-20-generic i686

Revision history for this message
maxpowel (maxpowel) wrote :
Revision history for this message
Duane Hinnen (duanedesign) wrote :

maxpowel,
Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is bug 537525. It is being marked a duplicate of that report. The bug is causing users to experience authentication errors resulting in the inability to connect their computer to the Ubuntu One service. There are many people currently working on this problem in order to limit the amount of time users are inconvenienced by this issue. . Please look at the other bug report to see if there is any missing information that you can provide. You can monitor the status of the issue from bug 537525 and any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

When your bug is marked as a duplicate, you become a subscriber of the other bug report and you will start receiving all messages that are related to the original bug report. You can unsubscribe from your bug at any time.

thank you,
duanedesign

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
Changed in ubuntuone-servers:
status: New → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.