Ubuntu One Servers

Tomboy sync with U1 server gives 504 error

Bug #537686 reported by Brewster Malevich on 2010-03-11

This bug report is a duplicate of: Bug #537525: OAuth dance is broken with TransactionRollbackError. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu One Servers	Confirmed	Undecided	Unassigned
	ubuntuone-client (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

I've cleared my tomboy syncing and went to sync with U1. I am given a web browser and sign in with my OpenID. I am then asked to enter a computer name for access to my account. I enter a name and press the "add this computer" button... and then nothing happens. Eventually the tomboy window says that authorization has failed.
I've attached a log of the error.

ProblemType: Bug
.home.sbm..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.sbm..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
read_limit = 102400
write_limit = 102400
on = True
.home.sbm..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
connected = True
connect = 0
show_applet = 1
bookmarked = True
Architecture: amd64
Date: Thu Mar 11 15:40:12 2010
DistroRelease: Ubuntu 10.04
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: wl
Package: ubuntuone-client 1.1.4-0ubuntu1
PackageArchitecture: all
ProcEnviron:
PATH=(custom, user)
LANG=en_US.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.32-16-generic x86_64

Tags:

Revision history for this message

Brewster Malevich (brews) wrote on 2010-03-11:

tomboy-debug.txt Edit (1.4 KiB, text/plain)
.home.sbm..cache.ubuntuone.log.oauth.login.log.txt Edit (3.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.6 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")

Revision history for this message

Brewster Malevich (brews) wrote on 2010-03-11:

If this is just a 504... perhaps there is a more graceful way for this to be handled, either in the web ui (in which case this should go to U1 server as a wishlist) or in Tomboy (then take it to tomboy).
Just a thought. :-)

Revision history for this message

Duane Hinnen (duanedesign) wrote on 2010-03-12:

Brewster,
Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is bug 537525. It is being marked a duplicate of that report. The bug is causing users to experience authentication errors resulting in the inability to connect their computer to the Ubuntu One service. There are many people currently working on this problem in order to limit the amount of time users are inconvenienced by this issue. . Please look at the other bug report to see if there is any missing information that you can provide. You can monitor the status of the issue from bug 537525 and any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

When your bug is marked as a duplicate, you become a subscriber of the other bug report and you will start receiving all messages that are related to the original bug report. You can unsubscribe from your bug at any time.

thankyou,
duanedesign