Ubuntu One does not upload large files if placed in a folder "Shared With Me"

Bug #1077093 reported by Andre
32
This bug affects 7 people
Affects Status Importance Assigned to Milestone
Ubuntu One Servers
Confirmed
High
Lucio Torre

Bug Description

Ubuntu will not upload a new large(!) file if put into a folder which is 'Shared With Me', e.g.

~/Ubuntu One/Shared With Me/ProjectX

Steps to reproduce:

1. another user shares a folder with you which then shows up in "Shared With Me". The folder shall - of course - be shared with read/write permission, and both users have enough free space with Ubuntu One and on their local hard drive (let's say several GB to be on the save side).

2a. put one or more small files of not more than 10MB in the shared folder. They will upload with no problem.

2b. put a *large* file with more than 500MB into the folder. It will *not* upload. U1 will index the file, but never upload it. Watch the transfer rates in the Systemmonitor to verify. NOTE: Do not use a file which you have somewhere else in your U1, because a file which is already present in another folder will appear to "upload", i.e. assigned to this folder due to deduplication. The file has to be "fresh". If you don't have a large file handy, you can quickly generate one:

head -c 500m /dev/urandom > test.bin

3. Check via the U1 web interface. The large file will not appear. Also: every time U1 is restartet, you will get a notification that it will upload the file. But it will not do it.

Revision history for this message
dobey (dobey) wrote :

Does the user who shared the folder with you have sufficient available space on their account to upload said file, after you've uploaded the other files?

Changed in ubuntuone-client:
status: New → Incomplete
Revision history for this message
Andre (ajx) wrote :

Yes. The file is +-500MB the other user has 5+GB of free space. Also vice versa: other users cannot upload files to folder I shared with them. And I have currently 40GB of free space. description updated.

description: updated
Andre (ajx)
Changed in ubuntuone-client:
status: Incomplete → New
Andre (ajx)
Changed in ubuntuone-client:
status: New → Confirmed
dobey (dobey)
affects: ubuntuone-client → ubuntuone-servers
Revision history for this message
Roman Yepishev (rye) wrote :

Cut off point is 10Mb, anything bigger than that gets immediate DOES_NOT_EXIST response on Upload() call.

tags: added: u1-support
tags: added: u1-support-escalated
Changed in ubuntuone-servers:
assignee: nobody → Lucio Torre (lucio.torre)
importance: Undecided → High
tags: removed: u1-support-escalated
Julien Funk (jaboing)
tags: added: u1-by-support
tags: removed: u1-support
Revision history for this message
Andre (ajx) wrote :

Is there anything I can do to help fixing this bug?

Revision history for this message
Gabor Toth (gabor-me) wrote :

Seems the bug also exist when the other person - to whom the folder is shared - uses windows and uses the windows version of Ubuntu One. The person dropped a bunch of files and folders into the folder shared with him and only one folder got uploaded.

Revision history for this message
Andre (ajx) wrote :

Surprise! About a week ago, one of my test files was uploaded to U1 all of a sudden. I kept a test file in a folder which is shared with me. I was not uploaded for the last ... 6 months. However, about 7 days ago I noticed that it got uploaded successfully. I tried to reproduce with different files over the last days, but it is not working. I assume there is some restructuring going on on the servers.

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