ubuntuone-installer crashed with UnicodeDecodeError in __init__(): 'ascii' codec can't decode byte 0xc3 in position 37: ordinal not in range(128)

Bug #867803 reported by entonjackson
214
This bug affects 46 people
Affects Status Importance Assigned to Milestone
ubuntuone-installer
Status tracked in Trunk
Stable-2-0
Won't Fix
High
Unassigned
Stable-3-0
Fix Released
Critical
dobey
Trunk
Fix Released
Critical
dobey
ubuntuone-installer (Ubuntu)
Fix Released
Critical
dobey
Declined for Oneiric by dobey
Precise
Fix Released
Critical
dobey

Bug Description

Tried to start ubuntuone after installing over software-center.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: ubuntuone-installer 2.0.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
Date: Tue Oct 4 21:16:46 2011
ExecutablePath: /usr/bin/ubuntuone-installer
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110922)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/ubuntuone-installer
PythonArgs: ['/usr/bin/ubuntuone-installer']
SourcePackage: ubuntuone-installer
Title: ubuntuone-installer crashed with UnicodeDecodeError in __init__(): 'ascii' codec can't decode byte 0xc3 in position 37: ordinal not in range(128)
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Related branches

Revision history for this message
entonjackson (aj-mysc) wrote :
visibility: private → public
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntuone-installer (Ubuntu):
status: New → Confirmed
Revision history for this message
Dr.WoLf (drwolfik) wrote :

delete this please

Changed in ubuntuone-installer:
status: New → Invalid
Revision history for this message
dobey (dobey) wrote :

Please don't go changing bugs to Invalid and asking they be deleted with no reason why, especially when it is not a bug which you filed.

Changed in ubuntuone-installer:
status: Invalid → New
Revision history for this message
Nicolas Bonnici (nicolasbonnici) wrote :

If you got this issue while doin a fresh install just type in a terminal

sudo apt-get install ubuntuone-control-panel

then

ubuntuone-control-panel-gtk

Ubuntuone will open directly on the GUI (not ubuntuone-installer) and let you configure your account. If it's not a fresh install then i advice you to totally remove all the ubuntuone packages then do this.

This worked for me under Oneiric (11.10) after a total reinstallation due to a sync bug.

Nicolas

Revision history for this message
Rafael (rafael-eichler) wrote : Re: [Bug 867803] Re: ubuntuone-installer crashed with UnicodeDecodeError in __init__(): 'ascii' codec can't decode byte 0xc3 in position 37: ordinal not in range(128)

Works fine now.
Thanks!

(2011年10月21日 18:30), Nicolas Bonnici wrote:
> If you got this issue while doin a fresh install just type in a terminal
>
> sudo apt-get install ubuntuone-control-panel
>
> then
>
> ubuntuone-control-panel-gtk
>
> Ubuntuone will open directly on the GUI (not ubuntuone-installer) and
> let you configure your account. If it's not a fresh install then i
> advice you to totally remove all the ubuntuone packages then do this.
>
> This worked for me under Oneiric (11.10) after a total reinstallation
> due to a sync bug.
>
> Nicolas
>

Revision history for this message
Yannick Le Guen (leguen-yannick) wrote :

Thanks, it works fine for me too !

Revision history for this message
dan the person (dantheperson) wrote :

This packages were already installed for me

but remove and then install of ubuntuone-control-panel-gtk fixed it.

I'm running english/new zealand, is this broken for all non-american english speakers?

Rick McBride (rmcbride)
Changed in ubuntuone-installer:
status: New → Confirmed
dobey (dobey)
Changed in ubuntuone-installer (Ubuntu Precise):
importance: Undecided → Critical
assignee: nobody → Rodney Dawes (dobey)
Revision history for this message
Pierre-Olivier Megret (sorrodje) wrote :

I'm tried to open Ubuntu One control center and get the bug ( Ubuntu precise 12.04 AMD 64 all upgrades done)

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntuone-installer - 2.99.5-0ubuntu2

---------------
ubuntuone-installer (2.99.5-0ubuntu2) precise; urgency=low

  * 00_bzr-unicode-gettext.patch:
    - Use gettext.install to get unicode objects (LP: #867803)
 -- Rodney Dawes <email address hidden> Thu, 23 Feb 2012 10:38:20 -0500

Changed in ubuntuone-installer (Ubuntu Precise):
status: Confirmed → Fix Released
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