Ubuntu One Control Panel

Unhandled error: twisted.python.failure.Failure <class 'twisted.internet.error.TCPTimedOutError'>

Reported by Leo Arias on 2011-12-05
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Control Panel
Undecided
Unassigned

Bug Description

A user reported on issue #900318 that the windows client showed:

Sorry, an error has occurred and Ubuntu One needs to close.

WebClientError
-1
<twisted.python.failure.Failure <class 'twisted.internet.error.TCPTimedOutError'>>

We should handle this problem in a better way. First, show a better message instead of the python Error. And then perhaps retry the connection? Or remain disconnected? Telling that the application has to be closed doesn't sound good.

Leo Arias (elopio) on 2011-12-05
Changed in ubuntuone-control-panel:
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
tags: added: u1-windows
adredz (red-adaya) wrote :

When will this be fixed? I am helping promoting ubuntu one to people I know and they use windows. We keep getting this error and then Ubuntu One wouldn't work anymore. Hope this will be fixed soon.

Roberto Alsina (ralsina) on 2012-01-22
Changed in ubuntuone-control-panel:
status: New → Triaged
importance: Undecided → Medium
Natalia Bidart (nataliabidart) wrote :

Hello,

I'm sorry that Ubuntu One is not working for you.
The TCPTimeout may indicate that the control panel can not reach the internet. Are you behind a proxy? If so, Ubuntu One will not work for you, since the version you're running does not support proxy yet.

Let me know!
Thanks, Natalia.

Changed in ubuntuone-control-panel:
assignee: Ubuntu One Desktop+ team (ubuntuone-desktop+) → Natalia Bidart (nataliabidart)
importance: Medium → Undecided
status: Triaged → Incomplete
Changed in ubuntuone-control-panel:
assignee: Natalia Bidart (nataliabidart) → nobody
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu One Control Panel because there has been no activity for 60 days.]

Changed in ubuntuone-control-panel:
status: Incomplete → Expired
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