ubuntuone-control-panel-backend crashed with ValueError in __init__(): cannot convert float NaN to integer

[Alonso Jiménez]

this problem appeared when I opened the Ubuntu One Panel, it didn't show my actual cloud state and my files.. Also the U1 panel didn't work...

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: ubuntuone-control-panel 1.1.3-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-10.16-generic 3.0.4
Uname: Linux 3.0.0-10-generic i686
Architecture: i386
Date: Wed Sep 7 19:53:27 2011
ExecutablePath: /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=en_US.UTF-8
PythonArgs: ['/usr/lib/ubuntuone-control-panel/ubuntuone-control-panel-backend']
SourcePackage: ubuntuone-control-panel
Title: ubuntuone-control-panel-backend crashed with ValueError in __init__(): cannot convert float NaN to integer
UpgradeStatus: Upgraded to oneiric on 2011-09-04 (3 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Roman Yepishev (rye)]

The Traceback lists the operation on ct which is previously assigned a value of time.time(), i.e. current time.
It looks like time.time() returns something weird.

[Roman Yepishev (rye)]

Could those who are affected by this bug please run the following ccmmand in the terminal and paste the output:

python -c 'import time; ct = time.time(); print "%r" % ct; print long(ct)'

[Removed by request (removed1967327)]

This is what I see when I run this command

1323786350.446741
1323786350

[alezflute (alezflute)]

~$ python -c 'import time; ct = time.time(); print "%r" % ct; print long(ct)'
1324035393.989875
1324035393

[Tony Parkin (a-c-parkin)]

I also have this problem and have sent in bug report
 When I run the suggested line I see the following:

python -c 'import time; ct = time.time(); print "%r" % ct; print long(ct)'
1325703726.59995
1325703726

Good luck with resolving!

[Duane Hinnen (duanedesign)]

(from RT ticket #9908)
python -c 'import time; ct = time.time(); print "%r" % ct; print long(ct)'
1326742422.608749
1326742422

[Roman Yepishev (rye)]

Thank you all for the data, but as I can see, the conversion is done properly and time() returns real time, not None.
Another take on the diagnosing - http://paste.ubuntu.com/810932/ please run it and report whether the script resulted in an error message to the terminal.

[zmicier (zmicier)]

python -c 'import time; ct = time.time(); print "%r" % ct; print long(ct)'
1328563741.401587
1328563741

>> Another take on the diagnosing - http://paste.ubuntu.com/810932/ please run it and report whether the script resulted in an error message to the terminal.
I haven't got any error.

[Roman Yepishev (rye)]

Hello,

If you are still experiencing this error on oneiric, please try installing the package with workaround from
http://people.canonical.com/~roman.yepishev/lp844435/python-ubuntuone-control-panel_2.0.0-0ubuntu1.1~lp844435_all.deb

The only change there is that it tries to check that time() returns a valid value before going further to logger after the call to web client. The patch is attached.

[Ubuntu Foundations Team Bug Bot (crichton)]

The attachment "libsoup-response-delay.patch" of this bug report has been identified as being a patch. The ubuntu-reviewers team has been subscribed to the bug report so that they can review the patch. In the event that this is in fact not a patch you can resolve this situation by removing the tag 'patch' from the bug report and editing the attachment so that it is not flagged as a patch. Additionally, if you are member of the ubuntu-reviewers team please also unsubscribe the team from this bug report.

[This is an automated message performed by a Launchpad user owned by Brian Murray. Please contact him regarding any issues with the action taken in this bug report.]

[Michael Foord (mfoord)]

I've created a Python issue corresponding to this. time.time() should not return None or NaN (in my opinion) but should throw an exception if it can't get a meaningful value:

http://bugs.python.org/issue14613