Improve location of 'Get support' button

Bug #706661 reported by Natalia Bidart on 2011-01-23
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Control Panel
High
Natalia Bidart
ubuntuone-control-panel (Ubuntu)
Medium
Natalia Bidart
Natty
Medium
Natalia Bidart

Bug Description

In the attached screenshot you can see the current location of the 'Get support' button. We should define if we're leaving the button there or if we're moving it to another location.

Related branches

Natalia Bidart (nataliabidart) wrote :
Changed in ubuntuone-control-panel:
assignee: nobody → Ivanka Majic (ivanka)
Ivanka Majic (ivanka) wrote :

I would like to see the Get Support link find a permanent home outside of the tabs.

The wording itself sounds proactive - like someone is going to talk to you - so, if it is going to link to one.ubuntu.com/support we might want to tweak it slightly.

I will review the layout of the Support page separately.

Ivanka Majic (ivanka) on 2011-01-27
Changed in ubuntuone-control-panel:
status: Triaged → In Progress
Daniel Fore (danrabbit) wrote :

I'm wondering if maybe we're overthinking and we should just follow the GNOME HIG recommendation in this case? That would have us simply place the button(s) in the bottom left corner of the window.

Daniel Fore (danrabbit) wrote :

After a discussion with Cristian and Ivanka and a little bit of brainstorming, we've come to the conclusion that providing support in line with the GNOME HIG would be a better way to display help. Ive attached a mockup of what this should look like with the appropriate strings (as seen by Cristian).

Changed in ubuntuone-control-panel:
status: In Progress → Triaged
assignee: Ivanka Majic (ivanka) → Naty Bidart (nataliabidart)
Changed in ubuntuone-control-panel:
status: Triaged → In Progress
Changed in ubuntuone-control-panel (Ubuntu):
assignee: nobody → Naty Bidart (nataliabidart)
importance: Undecided → Medium
milestone: none → natty-alpha-3
status: New → Triaged
Changed in ubuntuone-control-panel:
status: In Progress → Fix Committed
Changed in ubuntuone-control-panel:
status: Fix Committed → Fix Released
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntuone-control-panel - 0.9.0-0ubuntu1

---------------
ubuntuone-control-panel (0.9.0-0ubuntu1) natty; urgency=low

  * New upstream release:
    [ Natalia B. Bidart <email address hidden> ]
      - General 'Account' tab cleanup (LP: #718629).
      - 'Get support' button has now a better location (LP: #706661).
      - Account frames have now the same width (LP: #715825).
      - Tooltip for support button is now set (LP: #715883).
    [ Chris McGinlay <email address hidden> ]
      - Implement tooltips for Connect/Disconnect and Account/Cloud/Devices
      (LP:715820).

  * debian/control:
    - ubunutone-control-panel-gtk also depends on ubuntuone-client (>= 1.5.4).
 -- Natalia Bidart (nessita) <email address hidden> Mon, 28 Feb 2011 15:38:15 -0500

Changed in ubuntuone-control-panel (Ubuntu):
status: Triaged → Fix Released
Natalia Bidart (nataliabidart) wrote :

Reopening since we need to have the support button being accessible from all the tabs, not just in the account one.

Changed in ubuntuone-control-panel:
status: Fix Released → In Progress
Changed in ubuntuone-control-panel (Ubuntu):
status: Fix Released → Triaged
tags: added: u1-natty
Changed in ubuntuone-control-panel (Ubuntu):
milestone: natty-alpha-3 → ubuntu-11.04-beta-1
Changed in ubuntuone-control-panel:
status: In Progress → Fix Committed
tags: added: u1-natty-beta
dobey (dobey) on 2011-03-10
Changed in ubuntuone-control-panel:
status: Fix Committed → Fix Released
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package ubuntuone-control-panel - 0.9.1-0ubuntu1

---------------
ubuntuone-control-panel (0.9.1-0ubuntu1) natty; urgency=low

  * New upstream release.
    - Display notice when merging volumes (LP: #674462)
    - Show visible message when out of space (LP: #701729)
    - Move 'get support' button (LP: #706661)
    - Purchased Music folder not clearly shown (LP: #720650)
    - More UI tweaks (LP: #728663)
    - Redesign Services tab (LP: #729361)
    - Better icon for folder owner (LP: #706034)
    - Center status messages on toolbar (LP: #715715)
    - Alter bandwidth throttling layout (LP: #715812)
    - Tooltip for 'Edit' is unhelpful (LP: #715822)
    - Tooltip for 'Buy more storage' not helpful (LP: #715875)
    - Improve off-line experience (LP: #720990)
    - Make link buttons in Account tab regular buttons (LP: #725143)
    - Typo: 'accress' (LP: #725802)
    - Show local device first in devices list (LP: #727996)
    - Misc. improvements to GTK+ UI (LP: #727998)
    - Service names should use title format (LP: #728027)
  * Require new version of ubuntuone-client
 -- Rodney Dawes <email address hidden> Wed, 09 Mar 2011 21:59:45 -0500

Changed in ubuntuone-control-panel (Ubuntu Natty):
status: Triaged → Fix Released
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