UbuntuOne Windows hangs due to unicode characters (japanese) in folder/file names in Documents

Bug #1111491 reported by morph33x on 2013-01-31
26
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One Control Panel
High
Brian Curtin

Bug Description

Windows 8 64-bit UbuntuOne client gets stuck on "Starting File Sync..."

Its due to folder names are in Japanese. Also some file names are in Japanese.

If i stop syncing and restart it then it gets stuck on "Loading..."

Log attached.

Revision history for this message
morph33x (morph33x) wrote :
morph33x (morph33x) on 2013-01-31
summary: - UbuntuOne Windows hangs due to unicode characters (japanese) in folder
- names in Documents
+ UbuntuOne Windows hangs due to unicode characters (japanese) in
+ folder/file names in Documents
Revision history for this message
morph33x (morph33x) wrote :

i attached files that causing the problems

if you cant reproduce just download rar and unpack it to Documents folder try syncing afterwards

Revision history for this message
morph33x (morph33x) wrote :

tell me if you need any more logs

Revision history for this message
morph33x (morph33x) wrote :

i think the bug is in this log

Julien Funk (jaboing) on 2013-01-31
Changed in ubuntuone-control-panel:
status: New → Triaged
assignee: nobody → Brian Curtin (brian.curtin)
importance: Undecided → High
tags: added: u1-by-user u1-on-production u1-windows
removed: ubuntuone-windows
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