ubuntu one did not sync some files to windows client, which filename contains some special simplify chinese character

Bug #952028 reported by xiewenbin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Triaged
Undecided
Ubuntu One Client Engineering team

Bug Description

Environment:
    Windows 7 64-bit, Ubuntu One for Windows 2.0.3, Ubuntu 11.10

Steps to reproduce:
    1. create a file, filename is "工具", on ubuntu 11.10 system, in "~/ubuntu one/" directory,
    2. create another file, filename is "第"
    3. the two file is sync to ubuntu one server, that can be checked on https://one.ubuntu.com/files/
    4. on windows 7 system, open the ubuntu one client to sync files from server

Result:
    only get the first file, named "工具";
    never get the second file, named "第", even after i created a new file sometime later, and the new file is sync succ.

    only some of the files named with some special simplify chinese character have the problem.
    I could get some example : "第", "镉" .
    I did not find the rule for bad case, but most of the simplify chinese character works fine in my test.

Expected Result:
    all the files are sync to the windows system

xiewenbin (xiewenbin)
summary: ubuntu one did not sync some files to windows client, which filename
- contains some simplify chinese character
+ contains some special simplify chinese character
Revision history for this message
Manuel de la Peña (mandel) wrote :

Could you attach the logs files of the Windows 7 machine to the bug report. I know we have done our best to use unicode when writing to the windows filesystem and this should work. It is specially strange when some do work and others don't.

You can find how to get the logs here: https://one.ubuntu.com/help/faq/where-are-the-log-files-kept-on-windows/

Please do remember to set the bug private after you have added the logs, once we go through them and are sure there is no personal information we will set the bug to public.

Thx in advance for the info!

Changed in ubuntuone-client:
status: New → Incomplete
Revision history for this message
xiewenbin (xiewenbin) wrote : Re: [Bug 952028] Re: ubuntu one did not sync some files to windows client, which filename contains some special simplify chinese character
  • log.zip Edit (93.7 KiB, application/zip; name="log.zip")

Logs are attached.

log info:
1. at 2011-03-09, found that failed to sync some files to windows;
2. at 2011-03-11 14:00, two test files was sync, one succ, one fail;

在 2012年3月15日 下午6:13,Manuel de la Peña <email address hidden>写道:

> Could you attach the logs files of the Windows 7 machine to the bug
> report. I know we have done our best to use unicode when writing to the
> windows filesystem and this should work. It is specially strange when
> some do work and others don't.
>
> You can find how to get the logs here: https://one.ubuntu.com/help/faq
> /where-are-the-log-files-kept-on-windows/
>
> Please do remember to set the bug private after you have added the logs,
> once we go through them and are sure there is no personal information we
> will set the bug to public.
>
> Thx in advance for the info!
>
> ** Changed in: ubuntuone-client
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/952028
>
> Title:
> ubuntu one did not sync some files to windows client, which filename
> contains some special simplify chinese character
>
> Status in Ubuntu One Client:
> Incomplete
>
> Bug description:
> Environment:
> Windows 7 64-bit, Ubuntu One for Windows 2.0.3, Ubuntu 11.10
>
> Steps to reproduce:
> 1. create a file, filename is "工具", on ubuntu 11.10 system, in
> "~/ubuntu one/" directory,
> 2. create another file, filename is "第"
> 3. the two file is sync to ubuntu one server, that can be checked on
> https://one.ubuntu.com/files/
> 4. on windows 7 system, open the ubuntu one client to sync files from
> server
>
> Result:
> only get the first file, named "工具";
> never get the second file, named "第", even after i created a new file
> sometime later, and the new file is sync succ.
>
> only some of the files named with some special simplify chinese
> character have the problem.
> I could get some example : "第", "镉" .
> I did not find the rule for bad case, but most of the simplify
> chinese character works fine in my test.
>
> Expected Result:
> all the files are sync to the windows system
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntuone-client/+bug/952028/+subscriptions
>

Leo Arias (elopio)
Changed in ubuntuone-client:
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
tags: added: desktop+
Changed in ubuntuone-client:
status: Incomplete → Triaged
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