Cannot resolve proxy hostname
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
| Ubuntu One Client |
Medium
|
Alejandro J. Cura | ||
| Ubuntu Single Sign On Client |
Medium
|
Alejandro J. Cura | ||
| ubuntuone-client (Ubuntu) |
Medium
|
Alejandro J. Cura |
Bug Description
Both Rhythmbox U1MS and the new U1 client are giving me "Cannot resolve proxy hostname "
WORKAROUND:
If you don't use proxy:
1. Open System Settings
2. Select Network Proxy.
3. Set Method to None
If you do use proxy, please make sure that the relevant HTTP and HTTPS proxy fields are filled properly.
Alejandro J. Cura (alecu) wrote : | #2 |
Changed in ubuntuone-client (Ubuntu): | |
status: | New → Confirmed |
A.K.Karthikeyan (mindaslab) wrote : | #3 |
This happened to me when I wanted to create a webdav folder on my Ubuntu 12.04 machine.
mazhar ozdal (local1907) wrote : | #4 |
Roman Yepishev (rye) wrote : | #5 |
If you don't use proxy:
1. Open System Settings
2. Select Network Proxy.
3. Set Method to None
If you do use proxy, please make sure that the relevant HTTP and HTTPS proxy fields are filled properly.
I guess libsoup-gnome should handle this condition properly i.e. don't use proxy if the hostname is not defined.
description: | updated |
mazhar ozdal (local1907) wrote : | #6 |
ok. ryzom dowload and ubuntu one not sign in. "The authentication failed."
Roman Yepishev (rye) wrote : | #7 |
mazhar, could you please open a new bug and upload the archived logs from ~/.cache/sso/ folder?
Alejandro J. Cura (alecu) wrote : | #8 |
Both ubuntuone-client and ubuntu-sso-client should also ignore the proxy setting if the hostname is empty.
Changed in ubuntuone-client (Ubuntu): | |
assignee: | nobody → Alejandro J. Cura (alecu) |
importance: | Undecided → Medium |
status: | Confirmed → Triaged |
tags: | added: u1-proxy |
Changed in ubuntu-sso-client: | |
importance: | Undecided → Medium |
Changed in ubuntuone-client: | |
importance: | Undecided → Medium |
status: | New → Triaged |
Changed in ubuntu-sso-client: | |
status: | New → Incomplete |
status: | Incomplete → Triaged |
assignee: | nobody → Alejandro J. Cura (alecu) |
Changed in ubuntuone-client: | |
assignee: | nobody → Alejandro J. Cura (alecu) |
tags: | added: desktop+ |
Debugging it further we found that if the user sets the proxy method to "Manual" but leaves the proxy host field empty then libsoup will fail with this error.