Cannot enable file sync once disabled via control panel

Bug #927572 reported by Roman Yepishev on 2012-02-06
This bug affects 7 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
ubuntuone-client (Ubuntu)
Ubuntu One Client Engineering team

Bug Description


1. Open ubuntuone-control-panel-gtk
2. Go to Services tab
3. Untick File sync - syncdaemon shuts down
4. Close Ubuntu One control panel

5. Open control panel again
6. Try to enable file sync

Actual results:
SD does not start therefore it is not providing the dbus method to enable itself. Control panel status shows File Sync error. (org.freedesktop.DBus.Error.NoReply: )

Expected results:
SD is found to be disabled and data is not being fetched from it, when SD is enabled again, the config is modified directly and sd is started via dbus call.

Open ~/.config/ubuntuone/syncdaemon.conf and change
files_sync_enabled = False
files_sync_enabled = True

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubuntuone-client 2.99.3-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-12.21-generic-pae 3.2.2
Uname: Linux 3.2.0-12-generic-pae i686
ApportVersion: 1.91-0ubuntu1
Architecture: i386
Date: Mon Feb 6 13:39:08 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120119)
PackageArchitecture: all
SourcePackage: ubuntuone-client

 files_sync_enabled = False
UpgradeStatus: No upgrade log present (probably fresh install)

Roman Yepishev (rye) wrote :
tags: added: u1-gtk
Leo Arias (elopio) on 2012-02-06
Changed in ubuntuone-client (Ubuntu):
status: New → Confirmed
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
tags: added: desktop+ testcase
tags: added: u1-qa
Paolo Rotolo (paolorotolo) wrote :

I can confirm this bug in Ubuntu 11.10.
Ubuntu One panel shows: File Sync error. (org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.)

Roman Yepishev (rye) on 2012-02-09
description: updated
Leo Arias (elopio) on 2012-04-27
Changed in ubuntuone-client (Ubuntu):
status: Confirmed → Triaged
Julien Funk (jaboing) on 2013-01-16
tags: added: u1-by-qa
Julien Funk (jaboing) on 2013-01-17
tags: removed: u1-qa
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