Windows Vista: auto update error

[Thomas G. Seroogy]

OS: Windows Vista Home Premium (with latest updates)

Using: Ubuntu One for Windows 2.0.1

Problem: when opening Ubuntu One a small window that says "autoupdate-windows" pops up. Nothing is visible in the window. Upon closing the window (by clicking X in the upper right corner), a message box says a "new update is available," and asks if I want to update.

If I choose "No," the message box appears a second time. Upon closing the second time, nothing occurs.

If I choose "Yes," the message box disappears and the mouse cursor spins for a few seconds then returns to normal. Shortly thereafter the original autoupdate-windows box appears. Clicking X in the upper right corner then closes the box.

This same cycle occurs every time Ubuntu One is opened.

Also, Ubuntu One no longer appears in START menu, and does not appear in Programs and Features, and cannot be uninstalled.

[Natalia Bidart (nataliabidart)]

Manuel, can you please debug this a bit further? Thanks!

[Roberto Alsina (ralsina)]

Manuel: this seems to happen for everyone on Vista, so you will have to setup a VM.

[Manuel de la Peña (mandel)]

On it!

[Natalia Bidart (nataliabidart)]

Assigning to the proper project, and marking another bug as dupe of this one.

[Manuel de la Peña (mandel)]

The following question has been done in the bitrock site: http://answers.bitrock.com/questions/500/issues-when-using-the-autoupdater-on-windows-vista

I will follow up any responses, if bitrock has no answers I'll consider writing a solution that we have more control of.

[Manuel de la Peña (mandel)]

There is a solution for it and we are working on it.