AttributeError: "NoneType" object has not attribute get_rootdir

Bug #870084 reported by RAF
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Incomplete
Undecided
Natalia Bidart

Bug Description

Hi
I used to have the beta installed. was working fine.
Then i installed the release version on my job desktop..

Running Windows 7 on a full windows environment
Looks like the DashBoard is connecting abd retrieving info
I can see my Devices, my Account information

But error message display when I click on Folders and Settings
see the attachment

let me know if you need more info

Revision history for this message
RAF (rjacquemin) wrote :
Revision history for this message
RAF (rjacquemin) wrote :
description: updated
Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Hello,

The error means the syncdaemon is not able to start. Can you please confirm what's your windows username?
We had some issues when the username has non-ascii, the fix is done and will be released today or next Monday.

Thanks!
Natalia.

summary: - Error message when cliking on Folders and Setting of my dashboard
+ "NoneType" object has not attribute get_rootdir
summary: - "NoneType" object has not attribute get_rootdir
+ AttributeError: "NoneType" object has not attribute get_rootdir
Changed in ubuntuone-windows-installer:
assignee: nobody → Natalia Bidart (nataliabidart)
status: New → Incomplete
tags: added: sdtool-attr-error u1-windows
affects: ubuntuone-windows-installer → ubuntuone-client
Revision history for this message
RAF (rjacquemin) wrote :

my windows username : rjacquemin

no specific caracters

Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Can you please install the new version we released today, and see if the problem still persists?

Thanks!

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