Ubuntu one does not sync filles/folders uploaded through the web interface

Bug #815508 reported by markus haider
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
New
Undecided
Unassigned

Bug Description

I created a folder through the UbuntuOne webinterface, and uploaded some files to it, and made them public. The files were correctly uploaded, and the public link works as it should. However, this folder is not downloaded to my computer, where ubuntu one is also running.

I tried to re-install Ubuntu one and to erase the ~./cache/ubuntuone/ but still, said files are not synchronized (6 small 500kb videos, here a public link to one of them http://ubuntuone.com/p/15h4/ ). If I locally add a file to my folder, it seems to sync correctly.

Revision history for this message
markus haider (markus.haider) wrote :

Btw, I forgot to mention, that I am running 11.04 with all the current updates

On another PC, I uninstalled Ubuntu One at the software centre, and then erased the Ubuntu One folder, as I thought after re-installing Ubuntu one it would download again all the files. However, it seems that the client was still active after the uninstall and erased the files from the cloud, therefore the above given link is not working anymore.

So, now with an empty Ubuntu One, I again added files and folders, which were correctly uploaded and appear at the the Ubuntu one webpage. The strange thing is, that the emblems on the folders don't match.

The emblem on the Ubuntu One Folder says synced.
Then I have two levels of folders, which only contain folders and no files. The emblems for these two levels say "updating" (the green and blue arrow)
Then in these folders, which say updating I have folders (which contain the actual data) and their emblem says synced.

From looking at the Ubuntu one web-interface all the folders should show the "synced" emblem.

Revision history for this message
markus haider (markus.haider) wrote :

I should also give the output of u1sdtool --status and waiting:

markus@markuspc:~$ u1sdtool --status
State: QUEUE_MANAGER
    connection: With User With Network
    description: processing the commands pool
    is_connected: True
    is_error: False
    is_online: True
    queues: IDLE

markus@markuspc:~$ u1sdtool --waiting
markus@markuspc:~$

Revision history for this message
markus haider (markus.haider) wrote :
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