SyncDaemon gives Error.NoReply

[Grant Bowman]

Here's a problem that I was able to work around. Perhaps an error check can be added to catch this and handle it better for future users if they do something as odd as I did.

APPARENT PROBLEM:

ubuntuone-client-applet icon in menu bar show ! in the middle of the cloud.

HISTORY & PROBLEM:

I renamed user 1000 from "ubuntu" to "grantbow" and changed the name of $HOME to match. Why I did this is a long story. The result is that the symbolic link $HOME/Ubuntu One/Shared\ With\ Me was bad and seems to have caused the problem.

~/Ubuntu\ One $ ls -l Shared\ With\ Me
lrwxrwxrwx 1 grantbow grantbow 42 2009-11-17 07:47 Shared With Me -> /home/ubuntu/.local/share/ubuntuone/shares

FIX:

rm $HOME/Ubuntu\ One/Shared\ With\ Me && ln -s $HOME/.local/share/ubuntuone/shares Shared\ With\ Me

SYMPTOMS:

On my Ubuntu 9.10 karmic laptop running ubuntuone-client-applet from the command line gives this as output repeated six times:

ERROR:dbus.proxies:Introspect error on com.ubuntuone.SyncDaemon:/status: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus)

The applet comes up with the little cloud with ! in the middle. Left clicks will create an apport crash which not much helpful information that I can see but I'd be happy to post some part of it if it will help.

$ dpkg -l | egrep ubuntuone

ii python-ubuntuone-client 1.0.3-0ubuntu1 Ubuntu One client Python libraries
ii python-ubuntuone-storageprotocol 1.0.1-0ubuntu1 Python library for Ubuntu One file storage and sharing
ii ubuntuone-client 1.0.3-0ubuntu1 Ubuntu One client
ii ubuntuone-client-gnome 1.0.3-0ubuntu1 Ubuntu One client GNOME integration

$ cat .cache/ubuntuone/log/syncdaemon.log
2010-03-06 18:36:52,315 - ubuntuone.SyncDaemon - ERROR - Unexpected error
Traceback (most recent call last):
  File "/usr/lib/ubuntuone-client/ubuntuone-syncdaemon", line 182, in <module>
    main(sys.argv)
  File "/usr/lib/ubuntuone-client/ubuntuone-syncdaemon", line 135, in main
    throttling_enabled=options.bandwidth_throttling_on)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 107, in __init__
    self.vm = volume_manager.VolumeManager(self)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/volume_manager.py", line 142, in __init__
    os.symlink(self.m.shares_dir, self.m.shares_dir_link)
OSError: [Errno 17] File exists

[Leo Arias (elopio)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect 533620 and any other logs that are relevant for this particular issue.