Ubuntu One FATAL ERROR, IndexError: list index out of range

[Damien Willis]

Binary package hint: ubuntuone-client

Ubuntu 9.10
ubuntuone-client version: 1.0.3-0ubuntu1
Expected UbuntuOne client to connect.
Received a fatal error and requested to report the bug

Events required to encounter the bug:
1. start Ubuntu One
2. Error message appears

This happens both then Ubuntu One is started at bootup and from the Applications-->Internet-->UbuntuOne menu selection.

ProblemType: Bug
.home.damien..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = False
 read_limit = 0
 write_limit = 0
.home.damien..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: amd64
Date: Sat Mar 6 22:59:19 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: fglrx
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-19-generic x86_64

[Christopher Meiklejohn (cmeiklejohn)]

Hi there,

Thanks for helping to make Ubuntu better!

I'm just checking in to see if you were still having this error -- and if it was reproducable? If so, can you details steps which will help in diagnosing the problem?

[Damien Willis (turion-wolfeyes)]

Greetings,
I am still having this error.
It is reproducable. All I hgave to do is start Ubuntu One and the error occurs, (the clous icon appears in the system tray, then it switches to the exclamation mark with arrows around it, and I am told "There was a fatal error in Ubuntu One This may be a bug in the software. Please click on the Ubuntu One icon in your panel to report the bug").
The same error occurs when Ubuntu One is in the startup list and the system boots.
I have tried completely removing Ubuntu One, even removing the association with my Ubuntu One account. When I then reinstall Ubuntu One and associate my Ubuntu One account with the software, the bug reappears.
I hope that helps.

-- Damien

[Mekan Guldurdiyev (g-mekan)]

Ubuntu one was connected and when I click "disconnect" it said "fatal crash" detected.

[mwibral (michael-wibral)]

I got the error after the system has worked well for ~5 days (with reboots). The error appears after pressing the connect button in the system tray.
Running KDE4.

Michael

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.