upgrading ubuntuone-client-gnome crashes

Bug #532981 reported by Arnaud Dessein
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Incomplete
Undecided
Unassigned

Bug Description

I was doing
$ sudo apt-get update
$ sudo apt-get upgrade
when I got an exclamation mark on my system tray and a message in the notification-OSD saying that the upgrade has crashed.

I have followed the procedure to report the bug.

ProblemType: Package
Architecture: i386
CrashDB: ubuntuone
Date: Fri Mar 5 23:38:04 2010
DistroRelease: Ubuntu 9.10
ErrorMessage: trying to overwrite '/usr/lib/ubuntuone-client/ubuntuone-login', which is also in package ubuntuone-client 0:1.1.1+r321-0ubuntu1~ppa1~jaunty
Package: ubuntuone-client-gnome 1.1.1+r321-0ubuntu1~ppa1~jaunty
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: ubuntuone-client
ThirdParty: True
Title: package ubuntuone-client-gnome 1.1.1+r321-0ubuntu1~ppa1~jaunty failed to install/upgrade: trying to overwrite '/usr/lib/ubuntuone-client/ubuntuone-login', which is also in package ubuntuone-client 0:1.1.1+r321-0ubuntu1~ppa1~jaunty
Uname: Linux 2.6.31-19-generic i686

Revision history for this message
Arnaud Dessein (arnaud.dessein) wrote :
Revision history for this message
Duane Hinnen (duanedesign) wrote :

Arnaud,
It looks like you have the Jaunty version of Ubuntu One and you are running Karmic. In order to get them into alignment please try the following.

Open a terminal (Applications > Accessories > Terminal) and run the following commands. The commands are on the lines following the description.
EX:
1.Description:
command

1. Quit all Ubuntu One applications:
killall ubuntuone-client-applet ubuntuone-syncdaemon

2. Make a back up of your Ubuntu One folder:
cp -r ~/Ubuntu\ One/ ~/Ubuntu\ One.bak/

3. Purge the old Ubuntu One:
sudo apt-get purge ubuntuone-client* python-ubuntuone-storage*

4. Install Ubuntu One
sudo apt-get install ubuntuone-client* python-ubuntuone-storage*

This should install the current Ubuntu One for your version. Please let us know how it goes. If this is unsuccessful in fixing your problem please change the 'Status' of your bug back to 'New'. You can do that by clicking the yellow circle with the exclamation point next to the 'Status' at the top of the page.

thank you,
duanedesign

Changed in ubuntuone-client:
status: New → Incomplete
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