client can not connect to server automatically, event i have click connect button.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Client |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
the client was work well. now, the ubuntu one client stay disconnected event i have click the connect button.
The caption is always "connect". It can't change to "disconnect". My file also can't sync to server.
ProblemType: Bug
.home.faishol.
.home.faishol.
[bandwidth_
read_limit = 0
write_limit = 0
on = False
.home.faishol.
[ubuntuone]
bookmarked = True
connected = True
connect = 0
show_applet = 1
Architecture: i386
CrashDB: ubuntuone
DistroRelease: LinuxMint 7
Package: ubuntuone-client 1.1.0+r300-
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.28-11-generic i686
UnreportableReason: This is not a genuine LinuxMint package
Changed in ubuntuone-client: | |
status: | New → Incomplete |
johan,
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue?
1) Quit the Ubuntu One client. R-click on the Ubuntu One applet and select 'Quit'
2) Open Applications- >Accessories- >Terminal, then run the command: ubuntuone/ log ~/.cache/ ubuntuone/ log_old && mkdir ~/.cache/ ubuntuone/ log
mv ~/.cache/
3) Run the following in a Terminal to open/create this file: ubuntuone/ syncdaemon. conf
gedit ~/.config/
#Add the following 2 lines to this file and save:
[__main__]
log_level = DEBUG
4) Open Ubuntu One Applications- >Internet- >Ubuntu One
5) Let Ubuntu One run for a bit, copy some files into your Ubuntu One Folder. Then attach the following logs to this bug: ~/.cache/ ubuntuone/ log/syncdaemon. log & ~/.cache/ ubuntuone/ log/syncdaemon- exceptions. log
You can attach logs to this bug report by clicking the 'Add Attachment or patch' button at the bottom of the page. Thank you for filing this bug report and helping to make Ubuntu better.
duanedesign