ubuntu one does not connect

[dhruv311]

when i first installed, it gave me an error window: "Service not known"
i re-booted, added my computer, and try to connect from the systray, but it continues to show the red x symbol for disconnected.

ProblemType: Bug
.home.kungfu..cache.ubuntuone.log.oauth.login.log:
 2009-11-15 04:45:30,877:877.5639534 UbuntuOne.Client.Applet Starting Ubuntu One client version 1.1
 2009-11-15 04:46:11,672:672.066926956 UbuntuOne.Client.Applet [Errno socket error] [Errno -2] Name or service not known
 2009-11-15 04:47:11,548:548.681020737 UbuntuOne.Client.Applet [Errno socket error] [Errno -2] Name or service not known
 2009-11-15 04:54:27,973:973.721981049 UbuntuOne.Client.Applet Starting Ubuntu One client version 1.1
.home.kungfu..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.kungfu..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = 0
 write_limit = 0
 on = True
.home.kungfu..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 1
Architecture: i386
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
Package: ubuntuone-client 1.1+r276-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.28-16-generic i686
UnreportableReason: This is not a genuine Ubuntu package

[Natalia Bidart (nataliabidart)]

Hi!

can you please paste the content of the ~/.config/ubuntuone/syncdaemon.conf file?

You should have something like this:

nessita@dali:~$ cat ~/.config/ubuntuone/syncdaemon.conf
[bandwidth_throttling]
on = False
read_limit = 0
write_limit = 0

If your config has

on = True

Please quit the client through the task bar, change the throttling setting, and start it again. It should work :-)

Let us know if this helps!

[dhruv311 (dhruv311)]

Yes! It worked. Thanks.

Dhruv.

On Sat, Nov 21, 2009 at 12:09 AM, Naty Bidart
<email address hidden>wrote:

> Hi!
>
> can you please paste the content of the
> ~/.config/ubuntuone/syncdaemon.conf file?
>
> You should have something like this:
>
> nessita@dali:~$ cat ~/.config/ubuntuone/syncdaemon.conf
> [bandwidth_throttling]
> on = False
> read_limit = 0
> write_limit = 0
>
> If your config has
>
> on = True
>
> Please quit the client through the task bar, change the throttling
> setting, and start it again. It should work :-)
>
> Let us know if this helps!
>
>
> ** Tags added: throttling-true
>
> --
> ubuntu one does not connect
> https://bugs.launchpad.net/bugs/482859
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu One Client: New
>
> Bug description:
> when i first installed, it gave me an error window: "Service not known"
> i re-booted, added my computer, and try to connect from the systray, but it
> continues to show the red x symbol for disconnected.
>
> ProblemType: Bug
> .home.kungfu..cache.ubuntuone.log.oauth.login.log:
> 2009-11-15 04:45:30,877:877.5639534 UbuntuOne.Client.Applet Starting
> Ubuntu One client version 1.1
> 2009-11-15 04:46:11,672:672.066926956 UbuntuOne.Client.Applet [Errno
> socket error] [Errno -2] Name or service not known
> 2009-11-15 04:47:11,548:548.681020737 UbuntuOne.Client.Applet [Errno
> socket error] [Errno -2] Name or service not known
> 2009-11-15 04:54:27,973:973.721981049 UbuntuOne.Client.Applet Starting
> Ubuntu One client version 1.1
> .home.kungfu..cache.ubuntuone.log.syncdaemon.exceptions.log:
>
> .home.kungfu..config.ubuntuone.syncdaemon.conf:
> [bandwidth_throttling]
> read_limit = 0
> write_limit = 0
> on = True
> .home.kungfu..config.ubuntuone.ubuntuone.client.conf:
> [ubuntuone]
> bookmarked = True
> connected = True
> connect = 0
> show_applet = 1
> Architecture: i386
> CrashDB: ubuntuone
> DistroRelease: Ubuntu 9.04
> Package: ubuntuone-client 1.1+r276-0ubuntu1~ppa1~jaunty
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_IN
> SHELL=/bin/bash
> SourcePackage: ubuntuone-client
> ThirdParty: True
> Uname: Linux 2.6.28-16-generic i686
> UnreportableReason: This is not a genuine Ubuntu package
>

[Natalia Bidart (nataliabidart)]

Perfect! I'm marking this bug as duplicate of #455544 so feel free to comment on that one from now on.