Ubuntu One client does not seem to ever connect with account. I can log in through web, but files never synch.

[Dave Roberts]

Binary package hint: ubuntuone-client

2009-10-30 09:55:25,859 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1073, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 299, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 339, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.
2009-10-30 09:57:03,508 - ubuntuone.SyncDaemon.DBus - ERROR - Can't get the auth token
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/dbus_interface.py", line 1073, in connect
    access_token = self.main.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 299, in get_access_token
    return self.oauth_client.get_access_token()
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 339, in get_access_token
    raise NoAccessToken("No access token found.")
NoAccessToken: No access token found.

ProblemType: Bug
.home.droberts..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: i386
Date: Fri Oct 30 12:09:03 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (gnome-settings-daemon:2066): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:2066): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2180): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2158): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (nautilus:3124): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed

[scoobs (simon-scmp)]

Ubuntu one client will not connect. This follows having to re-install and numerous other install problems. Not up to the standards I expected as long term Ubuntu user!

[oneafrikan (gareth-knight)]

When i hover over the icon, it says "Updating files..." so I'm not sure what's going on...

Bottom line - the UI for auth is unclear, I've enabled multiple "machines" in the web interface (using the same machine), and the UI for doing updates is unclear... that apart from not actually doing the sync and not showing an error message to say as much.

;-)

[oneafrikan (gareth-knight)]

looks like i need to re-authenticate each time i come online, for ubuntu one to syn correctly.

result is that i have to re-allow my machine each time, for the cloud icon to work... if ubuntu one is using the network interface to figure out the id of the machine, then this may be the reason (using wired and wireless networks), if not, then there is an auth issue when logging in.

attached grab to show machines in web interface.

hope that helps.

[Natalia Bidart (nataliabidart)]

Hi all,

thank you very much for your report. I'm forwarding this to the proper manager to investigate further.

[Roman Yepishev (rye)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 462828, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.