Ubuntu One Client

UbuntuOne "Add this computer" does not appear after starting UbuntuOne

Bug #463115 reported by disto2 on 2009-10-29

This bug report is a duplicate of: Bug #357395: ubuntuone-client requires NetworkManager. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu One Client	Incomplete	Undecided	Unassigned

Bug Description

After starting UbuntuOne the tray icon appears. However, it didn't connect after klicking on "connect" and the webinterface "Add this computer" didn't appear. It even didn't open a Webbrowser. I exactly followed the install instructions on one.ubuntu.com.

ProblemType: Bug
.home.dirk..cache.ubuntuone.log.syncdaemon.exceptions.log:
2009-10-29 07:42:23,384 - dbus.proxies - ERROR - Introspect error on org.freedesktop.NetworkManager:/org/freedesktop/NetworkManager: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.NetworkManager was not provided by any .service files
2009-10-29 07:42:23,386 - ubuntuone.SyncDaemon.DBus - ERROR - Error while getting the NetworkManager state org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.NetworkManager was not provided by any .service files
.home.dirk..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
Architecture: amd64
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: fglrx
Package: ubuntuone-client 1.1+r269-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
PATH=(custom, user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.28-15-generic x86_64
UnreportableReason: Das Paket stammt nicht von Ubuntu.

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Revision history for this message

disto2 (disto2) wrote on 2009-10-29:

.home.dirk..cache.ubuntuone.log.oauth.login.log.txt Edit (798 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (3.6 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (284 bytes, text/plain; charset="utf-8")

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-10-29:

Hi Dirk,

I'm sorry to hear Ubuntu One isn't working properly for you. The good news is that we're working on a fix. I'm going to mark this bug as a duplicate of a bug we're currently tracking a fix for this problem.

In the mean time, we're trying to collect additional information about these NetworkManager related errors. Can you run the following command in a terminal session and report back the output in a comment here?

wget -q http://launchpadlibrarian.net/34282008/nm-checker && chmod 755 nm-checker && ./nm-checker

This downloads a small python script (that collects information about the state of NetworkManager on your computer), sets it to executable, and runs the script. If you want to check the script first, please open the URL in your browser first before running the command. :-)

Thank you,

Joshua