The applet pops up an error saying that the client is too new for the server.

Bug #463068 reported by jyoungtaylor
8
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
New
Undecided
Unassigned

Bug Description

Using 9.04 I followed the instructions here https://one.ubuntu.com/support/installation/

It brings up the web page to add this computer but then fails with a pop up with an error saying the client is too new for the server. I ran the "report a problem" so there should be a diag file attached but if not here is a copy of the log:

jyoungta@jyoungta-laptop:~$ cat /home/jyoungta/.cache/ubuntuone/log/syncdaemon.log
2009-10-28 22:46:12,593 - ubuntuone.SyncDaemon.fsm - INFO - loading metadata from old version None
2009-10-28 22:46:12,596 - ubuntuone.SyncDaemon.fsm - INFO - initialized: idx_path: 0, idx_node_id: 0, shares: 0
2009-10-28 22:46:12,599 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue: _hasher started
2009-10-28 22:46:13,718 - ubuntuone.SyncDaemon.DBus - INFO - DBusInterface initialized.
2009-10-28 22:46:13,719 - ubuntuone.SyncDaemon.Main - INFO - Using /home/jyoungta/Ubuntu One as root dir
2009-10-28 22:46:13,719 - ubuntuone.SyncDaemon.Main - INFO - Using /home/jyoungta/.local/share/ubuntuone/syncdaemon as data dir
2009-10-28 22:46:13,719 - ubuntuone.SyncDaemon.Main - INFO - Using /home/jyoungta/.local/share/ubuntuone/shares as shares root dir
2009-10-28 22:46:13,720 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: INIT; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=0 miss=0) ----
2009-10-28 22:46:13,723 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan starting...
2009-10-28 22:46:13,724 - ubuntuone.SyncDaemon.local_rescan - INFO - start scan all shares
2009-10-28 22:46:13,727 - ubuntuone.SyncDaemon.local_rescan - INFO - processing trash
2009-10-28 22:46:13,727 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan finished!
2009-10-28 22:46:13,727 - ubuntuone.SyncDaemon.Main - INFO - hash queue empty. We are ready!
2009-10-28 22:46:36,322 - ubuntuone.SyncDaemon.ActionQueue - INFO - Protocol version OK
2009-10-28 22:46:36,448 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Capabilities query failed: The server doesn't have the requested capabilities
2009-10-28 22:46:36,452 - ubuntuone.SyncDaemon.ActionQueue - WARNING - connection lost: Connection was closed cleanly.
2009-10-28 22:48:13,720 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: CAPABILITIES_MISMATCH; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=3 miss=1) ----
2009-10-28 22:48:24,183 - ubuntuone.SyncDaemon.local_rescan - INFO - scan dir: '/home/jyoungta/Ubuntu One/untitled folder' mdid: e26d2832-64dc-4191-bc57-f23944adf2d4
2009-10-28 22:48:24,186 - ubuntuone.SyncDaemon.sync - INFO - T:NONE:T e26d2832-64dc-4191-bc57-f23944adf2d4 [root:e26d2832-64dc-4191-bc57-f23944adf2d4] ''Ubuntu One/untitled folder'' | Called new_local_dir (In: F:NA:NA)
2009-10-28 22:48:28,700 - ubuntuone.SyncDaemon.sync - INFO - T:NONE:T e26d2832-64dc-4191-bc57-f23944adf2d4 [root:e26d2832-64dc-4191-bc57-f23944adf2d4] ''Ubuntu One/Private'' | Called client_moved (In: T:NONE:T)
2009-10-28 22:48:50,225 - ubuntuone.SyncDaemon.sync - INFO - T:NONE:F f086385f-8a6e-45dd-b592-316a5eeb93a8 [root:f086385f-8a6e-45dd-b592-316a5eeb93a8] ''Ubuntu One/fghrtya.pdf'' | Called new_local_file (In: F:NA:NA)
2009-10-28 22:48:50,228 - ubuntuone.SyncDaemon.sync - INFO - T:NONE:F f086385f-8a6e-45dd-b592-316a5eeb93a8 [root:f086385f-8a6e-45dd-b592-316a5eeb93a8] ''Ubuntu One/fghrtya.pdf'' | Called calculate_hash (In: T:NONE:F)
2009-10-28 22:48:50,285 - ubuntuone.SyncDaemon.sync - INFO - T:LOCAL:F f086385f-8a6e-45dd-b592-316a5eeb93a8 [root:f086385f-8a6e-45dd-b592-316a5eeb93a8] ''Ubuntu One/fghrtya.pdf'' | Called put_file (In: T:NONE:F)
2009-10-28 22:48:59,630 - ubuntuone.SyncDaemon.sync - INFO - T:NONE:F f086385f-8a6e-45dd-b592-316a5eeb93a8 [root:f086385f-8a6e-45dd-b592-316a5eeb93a8] ''Ubuntu One/Private/fghrtya.pdf'' | Called moved_dirty_local (In: T:LOCAL:F)
2009-10-28 22:48:59,652 - ubuntuone.SyncDaemon.sync - INFO - T:LOCAL:F f086385f-8a6e-45dd-b592-316a5eeb93a8 [root:f086385f-8a6e-45dd-b592-316a5eeb93a8] ''Ubuntu One/Private/fghrtya.pdf'' | Called put_file (In: T:NONE:F)
2009-10-28 22:50:13,720 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: CAPABILITIES_MISMATCH; queues: metadata: 4; content: 1; hash: 0, fsm-cache: hit=272 miss=3) ----
2009-10-28 22:52:13,720 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: CAPABILITIES_MISMATCH; queues: metadata: 4; content: 1; hash: 0, fsm-cache: hit=272 miss=3) ----
2009-10-28 22:54:13,720 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: CAPABILITIES_MISMATCH; queues: metadata: 4; content: 1; hash: 0, fsm-cache: hit=272 miss=3) ----

ProblemType: Bug
.home.jyoungta..cache.ubuntuone.log.oauth.login.log: 2009-10-28 22:46:11,856:856.204032898 UbuntuOne.Client.Applet Starting Ubuntu One client version 1.1
.home.jyoungta..cache.ubuntuone.log.syncdaemon.exceptions.log: 2009-10-28 22:46:36,448 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Capabilities query failed: The server doesn't have the requested capabilities
.home.jyoungta..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 1
Architecture: i386
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
Package: ubuntuone-client 1.1+r269-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.28-16-generic i686
UnreportableReason: This is not a genuine Ubuntu package

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jyoungtaylor (jyoungtaylor) wrote :
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