computer is not added to ubuntu one

Bug #462136 reported by Arrows
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Incomplete
Undecided
Unassigned

Bug Description

i click connect but nothng appens

ProblemType: Bug
.home.lorenzo..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.lorenzo..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = -1
 write_limit = -1
.home.lorenzo..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.1+r269-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.28-16-generic i686
UnreportableReason: Questo non è un pacchetto Ubuntu genuino

Revision history for this message
Arrows (maverick-arrows) wrote :
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi, I'm sorry to hear Ubuntu One isn't working properly for you. According to the attached oauth-login.log file, it looks like some of the issues were caused by server problems on our end, but the last entries are more vague. Can you try connecting again, except this time try stopping and starting Ubuntu One in a terminal session using the following commands?

killall ubuntuone-client-applet ubuntuone-syncdaemon
ubuntuone-client-applet

Can you report back here any output from the last command in particular? Also, if you have any ~/.cache/ubuntuone/log/syncdaemon-exceptions.log files, please attach those.

Thank you for your help and support!

Joshua

Changed in ubuntuone-client:
status: New → Incomplete
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect.

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