BadTransition: State READY_WAITING_WITH_METAQ can't handle the SYS_SERVER_RESCAN_DONE event

Bug #456803 reported by Marco Trevisan (Treviño)
This bug report is a duplicate of:  Bug #458393: BadTransition: SYS_SERVER_RESCAN_DONE. Edit Remove
22
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Triaged
High
Lucio Torre

Bug Description

syncdaemon.log contents:

2009-10-21 01:07:35,656 - ubuntuone.SyncDaemon.ActionQueue - WARNING - connection lost: Connection was closed cleanly.
2009-10-21 01:07:43,848 - ubuntuone.SyncDaemon.ActionQueue - INFO - Protocol version OK
2009-10-21 01:07:45,229 - ubuntuone.SyncDaemon.ActionQueue - INFO - Oauth OK
2009-10-21 01:07:45,702 - ubuntuone.SyncDaemon.ActionQueue - INFO - server rescan: will query 8 objects
2009-10-21 01:07:53,889 - ubuntuone.SyncDaemon.ActionQueue - WARNING - connection lost: Connection was closed cleanly.
2009-10-21 01:07:53,890 - ubuntuone.SyncDaemon.ActionQueue - INFO - server rescan: done
2009-10-21 01:07:53,893 - ubuntuone.SyncDaemon.State - ERROR - READY_WAITING_WITH_METAQ --[SYS_SERVER_RESCAN_DONE]--> ERROR!!!
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/state.py", line 61, in handle_default
    next_state = self.state.next(event)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/states.py", line 100, in next
    % (self.name, event))
BadTransition: State READY_WAITING_WITH_METAQ can't handle the SYS_SERVER_RESCAN_DONE event
2009-10-21 01:08:01,753 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: UNKNOWN_ERROR; queues: metadata: 3; content: 0; hash: 0, fsm-cache: hit=1718 miss=8) ----
2009-10-21 01:10:01,753 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: UNKNOWN_ERROR; queues: metadata: 3; content: 0; hash: 0, fsm-cache: hit=1718 miss=8) ----
2009-10-21 01:12:01,753 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: UNKNOWN_ERROR; queues: metadata: 3; content: 0; hash: 0, fsm-cache: hit=1718 miss=8) ----
2009-10-21 01:14:01,753 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: UNKNOWN_ERROR; queues: metadata: 3; content: 0; hash: 0, fsm-cache: hit=1718 miss=8) ----
2009-10-21 01:16:01,753 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: UNKNOWN_ERROR; queues: metadata: 3; content: 0; hash: 0, fsm-cache: hit=1718 miss=8) ----
2009-10-21 01:18:01,753 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: UNKNOWN_ERROR; queues: metadata: 3; content: 0; hash: 0, fsm-cache: hit=1718 miss=8) ----
2009-10-21 01:20:01,753 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: UNKNOWN_ERROR; queues: metadata: 3; content: 0; hash: 0, fsm-cache: hit=1718 miss=8) ----
2009-10-21 01:22:01,753 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: UNKNOWN_ERROR; queues: metadata: 3; content: 0; hash: 0, fsm-cache: hit=1718 miss=8) ----
2009-10-21 01:24:01,753 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: UNKNOWN_ERROR; queues: metadata: 3; content: 0; hash: 0, fsm-cache: hit=1718 miss=8) ----
2009-10-21 01:26:01,753 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: UNKNOWN_ERROR; queues: metadata: 3; content: 0; hash: 0, fsm-cache: hit=1718 miss=8) ----

ProblemType: Bug
.home.marco..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: i386
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.1+r261-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=it_IT.UTF-8
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.28-15-generic i686
UnreportableReason: Questo non è un pacchetto Ubuntu genuino

Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi Marco, This type of bug was supposed to be fixed but it looks like we have at least once case where it remains a problem. I'm assigning this to the developer who created the fix so that he can take a look at this and hopefully address the remainder of the problems. Thank you, Joshua

tags: added: foundations+
Changed in ubuntuone-client:
status: New → Triaged
importance: Undecided → High
assignee: nobody → John Lenton (chipaca)
Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :

Ok thanks.

The bad thing is that every time I run ubuntuone client I get the error, so I can't manage my shared files at all!

Revision history for this message
John Lenton (chipaca) wrote : Re: [Bug 456803] Re: Crash when disconnecting / reconnecting Network Manager to different WiFi networks

On Wed, Oct 21, 2009 at 04:39:46PM -0000, Treviño (Marco Trevisan) wrote:
> Ok thanks.
>
> The bad thing is that every time I run ubuntuone client I get the error,
> so I can't manage my shared files at all!
>

please open a terminal, and do

  killall ubuntuone-syncdaemon
  /usr/lib/ubuntuone-client/ubuntuone-syncdaemon --debug

then connect using the applet as usual, and attach
~/.cache/log/ubuntuone-client/syncdaemon-debug.log (or send it to me,
if you don't want to attach it to the bug due to it having your
filenames).

Thanks!

Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote : Re: Crash when disconnecting / reconnecting Network Manager to different WiFi networks

I didn't try that. Sorry.

BTW after a reboot the client re-started working.

John Lenton (chipaca)
Changed in ubuntuone-client:
assignee: John Lenton (chipaca) → Lucio Torre (lucio.torre)
tags: added: bad-transition chicharra-lucid-problems
summary: - Crash when disconnecting / reconnecting Network Manager to different
- WiFi networks
+ BadTransition: State READY_WAITING_WITH_METAQ can't handle the
+ SYS_SERVER_RESCAN_DONE event
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